Driver

Job Description

Job Description

Job Titl e :  Driver                                   FLSA Status: Non-Exempt

Department: Operations                       Hours: 20-29 Hours Per Week

Location: All Locations                         Reports to: Transportation Supervisor

Job Summary:

The Driver is responsible for providing transportation to members and staff for the purposes of participation at Club locations and in special trips, such as field trips or sporting events, designed to enhance BGCSTL programs that achieve predetermined program outcomes.  

Qualifications:

Education: High school diploma or equivalent. 

Ex            Experience: Minimum of one year of experience working with children in a group setting, management experience is a plus.

S             Successful completion of a pre-employment drug screen and ongoing random drug testing.

Licensing Requirements:

• Current/Certified/Valid Commercial Driver’s License, with Class B endorsement, preferred, Class C endorsement required. 
• No more than 3 moving violations in past three years (no alcohol or drug related convictions).
• Ability to drive organization vehicles and Motor Vehicle Record must meet insurability guidelines.
• Missouri Department of Health & Senior Services Medical Examination Report for Caregivers and Staff must meet acceptable standards from the State of Missouri, completed within 30 days of hire.
• TB Risk Assessment and Examination completed within 30 days of hire.
• Annual results of Family Care Safety Registry background screening must be deemed acceptable by the State of Missouri.
• Annual results of nationwide background screening must meet barrier crimes standards for organizational membership with Boys & Girls Clubs or America.
• Meets qualifications and ongoing training requirements per state licensing regulations (12 hrs. annually).
• CPR/AED & First Aid certified within 30 days of hire.

Physical Requirements:

• Drivers will be required to submit a current medical examiner’s certificate and/or any medical variance documents that have been issued (i.e. Vision, Skills Performance or Diabetic waivers, or other exemptions) to your State Driver’s License Agency to obtain a “certified” medical status as part of your driving record.
• Able to lift, carry, push, pull, or roll up to 50-55 pounds.
• Capable of prolonged, extensive, or considerable sitting, standing, walking, and speaking and occasional twisting, reaching, stooping, bending, kneeling, or crouching. Ability to walk on uneven terrain, school grounds, and school buses.
• Expressing or exchanging ideas by means of the spoken word as well as convey detailed or important spoken instructions to other workers accurately, loudly, or quickly in addition to perceiving the nature of sounds at normal speaking levels and ability to receive detailed information through verbal communication and make fine discriminations in sounds is necessary for the safety of the children in the program. 
• The employee may be subject to both inside and outside environmental conditions. Inside weather conditions provides protection from weather conditions but not necessarily temperature changes and outside environmental conditions provides no effective protection from weather.
• The employee may be subject to sufficient noise to cause the employee to shout in order to be heard above the ambient noise level.  
• Local travel as well as some regional travel is required in performance of duties.

Emotional/ Mental Demands of Work:

• Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.
• Routine evaluation of bus conditions, reporting, and record-keeping.  
• Identifies and reports problems in a timely manner; gathers and analyzes information skillfully; uses reason even when dealing with emotional topics.
• Understands the implications of decisions on members.
• May handle emergency or crisis situations.
• Manages the distraction of many interruptions without losing concentration.
• Some weekend work is required.  
• Keeps current with best practices, resources, and materials.  Maintains CDL license with appropriate endorsements.
• Voicemail and e-mail are checked daily. Attends all meetings and events and notifies appropriate staff prior to missing a meeting/event and follows up to get important information.

Job Relationships:

• Treats members and their parents with dignity and respect at all times.
• Fosters good working relationships with parents, staff, management, and other professionals.
• Cooperates and works together with all co-workers; independently plans and completes job duties, including appropriate judgment.
• Uses tactful, appropriate communications in sensitive and emotional situations. Follows appropriate chain of command to address concerns in a timely manner.
• Develops and maintains the highest level of customer service relationships with members, parents, volunteers and all other professional partners.

Skills:

Transportation

• Operates the vehicle skillfully and safely according to all relevant laws, legislation, policies, and procedures while attentive to traffic and weather conditions while staying on schedule and ensuring the safety of passengers.
• Provides world class customer service by arriving early for member pick up, safe driving, appropriate communication, and arriving to destination early or on time. 
• Conducts thorough pre and post bus inspections.   
• Conducts emergency evacuation from the bus, including exiting from the emergency door.
• Completes a police report any time damage is done to the vehicle.
• Performs minor maintenance duties such as changing the oil.

Professional Approach to Work

• Driver approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; and follows through on commitments.
• Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Acts in a dependable, responsible manner in cooperation with other staff. 

Verbal/Written Communication

• Speaks clearly and professionally in positive or negative situations; listens and gets clarification; respond well to questions; participates in meetings.  
• Effectively communicate with supervisors, colleagues, parents, members, professional medical staff, volunteers, school/district personnel, and other community members.

Confidentiality

• Knowledgeable about member rights.
• Ensures an atmosphere which allows for the privacy, dignity and well-being of all members in a safe, secure environment.

Values and Strategic Behaviors:

• Mission
• Demonstrates commitment to the organization through words and actions.
• Makes decisions that are consistent with and support the mission.  
• Exhibits passion for our work.
• Accepts accountability for sustainable results.
• Assures all actions are in the best interest of the organization.

• Fun
• Welcomes fun that is safe and respectful of all involved.
• Treat staff, members, partners, and families to a positive, upbeat experience at every opportunity.

• Integrity
• Demonstrates highest standards of personal/professional conduct, objectivity and trustworthiness
• Communicates openly, respectfully and with transparency
• Makes decisions that are fiscally and ethically responsible
• Applies time and resources wisely
• Accepts responsibility for actions

• Excellence
• Demonstrates high standards of performance and expects the same of others  
• Practices behaviors that ensure an inclusive and respectful workplace 
• Provides high quality services and information
• Serves as role model of high ethical standards and good judgment

• Team-Oriented
• Personally demonstrates commitment to support the work of others and communicates the same expectation of staff members, holding them accountable for being responsive to the needs of the organization, programs, and staff.
• Solicits input and feedback from others

• Creativity and Innovation
• Uses facts, information and a sound decision-making process to creatively solve problems and implement solutions within a   reasonable timeframe.
• Demonstrates innovative thinking by continually improving services and adapting to changing member and organizational needs.

• Recognition
• Celebrates the extraordinary contributions of staff and members.
• Publicly honors the work of staff, reinforcing those actions and behaviors that members, families, and colleagues value.
• Praises others for a job well done.
• Effectively communicates with supervisors, other managers, subordinates, parents, volunteers, and other community members.  

Essential Responsibilities:

Transportation

• Provides timely transportation service to members/staff to/from schools to Club location or from Club location to field trip location, in compliance with BGCSTL’s policies and procedures and local laws.
• Personally welcomes members boarding the bus, assists backpacks/lost items, and answers questions in a friendly manner. Learns and greets members by name.  Assists students in the loading and unloading process.
• Effectively communicates stops and safety information to members and staff; if needed, communicates with BGCSTL and school staff, transportation supervisor, using standard codes.
• Maintain appearance appropriate for providing customer service in accordance with established guidelines.
• Ensure the bus is kept tidy at all times with safety equipment and maps available. Cleans the insides of the bus including sweeping, dusting and cleaning windows. Cleans outside windows of the bus.
• Contribute to continuous improvement by communicating school, staff, and member feedback to supervisor and engaging in action planning to improve performance and member satisfaction.
• Complete any relevant paperwork in line with BGCSTL Audit and Department of Transport standards.

Safety

• Operates the vehicle skillfully and safely according to all relevant laws, legislation, policies, and procedures while attentive to traffic and weather conditions while staying on schedule and ensuring the safety of passengers.
• Ensures all passengers are properly seated and belted (if seatbelts are available) at all times while on the vehicl