Customer Service Representative

Position Summary We are looking for a Customer Service Representative to assist customers with questions, requests, and general service needs. The ideal candidate is friendly, patient, and comfortable providing helpful information in a professional environment. Responsibilities * Respond to customer questions and service requests * Provide accurate information about products, services, and promotions * Listen to customer concerns and help identify appropriate solutions * Follow up on customer requests when necessary * Document customer interactions and relevant feedback * Assist customers during promotional activities and events * Communicate customer needs to the appropriate team members * Maintain a welcoming and professional customer experience Benefits * Paid training * Professional development opportunities * Supportive team environment * Opportunities for career advancement * Customer service skill development * Competitive compensation Minimum requirements: * High school diploma or equivalent * Strong verbal communication and active listening skills * Friendly, dependable, and customer-focused * Professional approach to problem solving * Ability to stay organized while managing multiple requests * Previous customer service, retail, hospitality, or related experience is a plus

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