Adult Services Librarian

The Adult Services Librarian provides reference and Readers’ Advisory services and technologyassistanceto Library customers and leads paraprofessional staff in managing collections and providing programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services.

RESPONSIBILITIES

• Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
• Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
• Provides leadership, training and guidance to staff and the publicin the area ofAdult & Teen Services.
• Stays current with adult and teen literature, relevant technology, and library trends.
• Provides reference and Reader’s Advisoryassistancefor users, including topical research and material location.
• Works with Collection Services to manage the adult collection.
• May periodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
• Performs special projects involving Library promotion and outreach activities in areas of expertise. Conducts Library tours.
• Coordinates and/or conducts the proctoring of exams forpublic.
• Develops, implements, andstaffsprograms for adults.
• Prepares reports and statistics for review asrequested.
• Troubleshoots and resolves minor computer hardware and software problems.
• Performs other related duties and specialprojectsassigned.

KNOWLEDGE/SKILLS/ABILITIES

• Proficient in relevant computer software programs like Microsoft Office and Outlook.
• Usesrelevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
• Demonstrates exceptional customer service, providing qualityassistanceto vendors, customers, and staff.
• Ability to effectively provide referenceassistanceand instruction services.
• Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
• Uses problem solving skills indeterminingpriorities, findingtimelysolutions to departmental or system-wide issues.
• Service-oriented with the ability toestablishand maintain effective relationships with staff and the public.
• Successfully leads and/or collaborates on projects and programs with staff members.
• Takesresponsibility for consistent completion and follow-up on all tasks.
• Responsive to change anddemonstratesadaptability.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

• Master of Library and Information Science degree (ALA accredited college/university).
• Library experiencerequired.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Communicate with staff and customers in person, via email and over the phone.
• May require either being in a stationary position or moving about for prolonged periods.
• Moves equipment or library materials weighing up to 35 lbs.
• Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

DETAILS

The benefits of this position at the Naperville Public Library include:

• Annual Vacation Accrual: 2 weeks per year.
• Holidays: 7 days per year.
• Annual Sick Accrual: 12 days per year.
• Up to 5 Personal Days per calendar year prorated based on the hiring date.
• Illinois Municipal Retirement Fund (Pension Plan).

Naperville Public Library- 95th Street Library, Will County