Medical Front Desk Receptionist

Job Description Job Description Position Overview: We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our busy ophthalmology practice. The Front Desk Receptionist serves as the first point of contact for patients and plays a key role in creating a welcoming and efficient office environment. This position involves managing patient check-in and check-out, scheduling appointments, handling phone calls, and assisting with administrative tasks to support the clinical team. Key Responsibilities: Greet and check in patients in a courteous and professional manner Schedule, confirm, and manage patient appointments Answer and route incoming phone calls and respond to patient inquiries Verify and update patient demographics, insurance information, and medical records Collect co-pays, balances, and process payments Assist patients with completing intake forms and necessary documentation Coordinate patient flow with clinical staff to maintain an efficient schedule Perform check-out procedures including scheduling follow-up visits and providing instructions Maintain patient confidentiality and comply with HIPAA regulations Perform general administrative duties such as scanning, filing, and faxing documents Qualifications: High school diploma or equivalent required Prior medical office or front desk experience preferred (ophthalmology or optometry experience is a plus) Strong communication and customer service skills Excellent organizational and multitasking abilities Proficiency with computers and electronic medical record (EMR) systems Ability to work in a fast-paced environment and handle multiple priorities Schedule: Full-time position Monday–Friday and every other Saturday mornings (office hours may vary) Benefits May Include: Competitive hourly pay Paid time off (PTO) Health insurance Retirement plan options Paid holidays Ideal Candidate: The ideal candidate is professional, patient-focused, and detail-oriented, with a positive attitude and a commitment to providing excellent service in a healthcare setting. \nCompany Description Looking for a candidate to grow with the center. Company Description Looking for a candidate to grow with the center.