Clinical Technician / Customer Service Representative (Contract-to-Hire)

Job Description

Job Description

About the Role

AdaptHealth is seeking a Clinical Technician (ClinTech) to support our Respiratory Therapy team by delivering, setting up, and educating patients on home medical equipment. This is a hands-on, patient-facing role that combines customer service, technical support, and healthcare exposure .

You’ll split your time between the branch location and occasional travel to hospitals and assisted living facilities, helping patients safely use essential respiratory equipment.

No prior equipment experience required—training is provided.

Monday–Friday, 8:00 AM – 5:00 PM

What You’ll Do

• Set up and demonstrate respiratory equipment (CPAP, BiPAP, oxygen, nebulizers, etc.)
• Educate patients and caregivers on proper use, cleaning, and troubleshooting
• Explain insurance coverage and patient financial responsibility in a clear, supportive way
• Work closely with Respiratory Therapists and internal teams
• Complete delivery tickets, safety checklists, and required documentation accurately
• Travel locally (typically within 1–2 hours) to patient locations as needed
• When onsite visits are not required, assist with:
  • Answering inbound/outbound calls
  • Processing orders and scheduling deliveries
  • Verifying patient and insurance information

What You Bring (Required)

• 1–3 years of customer service or administrative experience (office, medical, or insurance setting)
• Strong communication skills and confidence working one-on-one with customers
• Ability to learn and explain technical medical equipment
• High attention to detail and problem-solving ability
• Empathy and patience when working with patients
• Basic computer proficiency (Microsoft Office, data entry)
• High School Diploma or equivalent

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to assist patients into a seated position

Work Environment

• Combination of in-office work and on-site patient visits
• Travel may vary (from minimal to multiple visits per day depending on demand)
• Business casual attire or scrubs; closed-toe shoes required

Why Join Us?

• Stable, growing healthcare company
• Hands-on experience in the medical device and respiratory field
• Opportunity to transition into a full-time role
• Build clinical, customer service, and technical skills in a meaningful environment

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Berlin,WI.

Application Deadline

This position is anticipated to close on Jul 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.