Regional Quality Manager, Americas

About Us: Mondi is a global leader in packaging and paper, contributing to a better world by developing and producing products that are sustainable by design. Sustainability is at the heart of our strategy and intrinsic to the way we do business, which enables us to offer a broad range of innovative solutions for consumer and industrial end-use applications. We are a truly global team, with our 24,000 people working across 100+ production sites in more than 30 countries, united by our common purpose. Join us at Mondi, where we strive to make a positive impact through responsible business practices and continuous innovation in packaging and paper solutions. Summary: The Regional Quality Manager coordinates and manages product quality through Quality and Food Safety management systems to ensure compliance with customer, company, legal, and regulatory requirements across the US Paper Bags business. This role supports continuous improvement across multiple manufacturing sites by driving consistent quality standards, transparent reporting, and effective implementation of Mondi Paper Bags quality requirements, contributing to operational efficiency and profitability. Your Mission: Ensure compliance with Mondi Paper Bags quality reporting requirements and consolidate regional quality reports Support execution of Paper Bags self-assessments and follow-up on action plans Coordinate internal monthly quality meetings and performance reviews Review plant quality KPIs and budgets for consistency and feasibility Support Food Safety and SQF activities, including internal audits and external audit support Act as regional point of contact for regulatory and compliance topics Coordinate and support plant certifications such as ISO 14001, SFI, BRC, and ISO 22000 Ensure clear and consistent quality communication between Vienna Corporate and US plants Ensure governance and deployment of a Digital Quality Management system to record quality checks Support plants in managing critical or major customer complaints, including root cause analysis Support onboarding and training of new Quality Managers, Supervisors, or Coordinators Provide regional quality oversight across four US Paper Bags plants: Romeoville, Salt Lake City, Eastman, and Pittsburgh Collaborate with plant leadership, corporate teams, suppliers, customers, and certification bodies Your Profile: Bachelor’s degree required; technical, engineering, or quality-related discipline preferred Minimum 5 years of experience in Quality and/or Food Safety Management Systems in a manufacturing environment; multi-site experience preferred Proven experience managing internal, customer, and third-party audits, product quality issues, and customer complaint investigationsStrong working knowledge of HACCP, Quality Management Systems, regulatory compliance, and structured problem-solving methodologies (Root Cause Analysis, 8D) Experience using quality KPIs, dashboards, and scorecards to drive performance and continuous improvement Proficient in Microsoft Office tools (Excel, PowerPoint, Word) Strong communication and interpersonal skills with ability to influence across functions without direct authority Hands-on experience with certifications such as SQF, BRC, and ISO 22000 Ability to work effectively in a highly collaborative, multi-site environment Our Offer: Base salary range of $105K – $135K, with variable bonus Frequent travel within the United States (approximately 60%) Exposure to manufacturing environments, including production floors with noise and dust An interesting and impactful role within a global packaging and paper organization Opportunities for professional growth and cross-functional collaboration Get in touch: We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries. Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address View email address on click.appcast.io “safe list” or address book. Awards: