Patient Experience Advocate

Bronson Healthcare in Portage (Portage-2825 Airview Blvd) is seeking a Patient Relations Specialist for 1st shift. The role interacts with all levels to respond to complaints and manage patient/family requests, with emphasis on compassionate communication. A Bachelor's degree or RN with 5 years healthcare experience is required; experience in a medical setting is preferred. Strong verbal and written communication skills and the ability to diffuse difficult situations are essential. #J-18808-Ljbffr