IT Coordinator

POSITION TITLE: Event AV & Facility Technology Coordinator LOCATION: Alpharetta, Georgia EMPLOYMENT TYPE: Full-Time Join Us on a Purpose-Driven Mission to Make a Difference in the World. It’s all about the gospel! At the North American Mission Board (NAMB), we’re more than a nonprofit organization — we’re a family united by faith, equipping individuals and churches to share the hope of the gospel of Jesus Christ. Across North America, millions have yet to hear this good news. Through partnerships with local churches, NAMB plants new churches in unreached neighborhoods throughout the United States, Canada, and Puerto Rico, bringing light, love, and lasting change. NAMB is funded by the Southern Baptist Convention. Since 2010, Southern Baptists have planted over 10,000 churches, transforming communities for eternity. Our compassion ministry meets physical and spiritual needs through disaster relief and support for vulnerable communities — all in Jesus’ name. We believe every believer and church has a role in God’s story, and we’re here to walk alongside you as you discover your role in making a difference in the world. At NAMB, you’ll find not just a place to serve, but a place to belong, grow, and be part of a mission that matters for eternity. Working at NAMB is a calling, not just a job. About the position As a technical leader for NAMB's Events Team, you will provide AV production leadership and facility technology oversight for events at NAMB Headquarters and select national NAMB events. This role manages AV operator staffing and development, maintains and advances facility technology systems, and oversees digital asset management for event-related media. You'll serve as a key technical resource for the Events Team and ministry partners, offering expertise and solutions that enhance event experiences and support organizational objectives. This position may also consult with ministry partners on technology solutions for various ministry centers and properties as capacity allows. Key Responsibilities Event Technology Leadership & Production Operations: Lead planning, scheduling, and management of AV/lighting operators (staff and contractors) for on-campus and select off-site events; Recruit, train, mentor, and evaluate AVL operators for consistent technical excellence; Serve as lead technical operator for Alpharetta events and provide leadership for select off-site events. Facility Event Technology Oversight: Manage and maintain AV systems across campus meeting spaces and shared areas; Develop maintenance schedules and troubleshoot technology issues during building hours; Research emerging event technologies and recommend upgrades and capital improvements. Digital Asset Management: Develop and oversee systems for organizing event recordings, presentations, and media resources; Implement a structured catalogue for archiving and retrieving digital content. Event Production and Technical Operations: Lead setup, operation, and teardown of audio, video, lighting, and production technology; Support live streaming, hybrid event technology, and multimedia presentations; Test, troubleshoot, and resolve technical issues in real time. Event Support: Contribute to event planning, preparation, execution, and post-event evaluation; Partner with Event Leads and ministry partners to incorporate technical requirements into event planning. Stewardship Management: Forecast capital equipment needs and replacement schedules; Make cost-effective procurement recommendations and secure competitive bids. Vendor & Contractor Management: Manage relationships with AV vendors, service providers, and contractors; Negotiate contracts, monitor vendor performance, and maintain vendor records. Risk Management and Crisis Response: Identify technical risks and maintain backup equipment and redundancies Serve as technical decision‑maker during crisis situations and conduct post‑event debriefs. Qualifications & Skills Bachelor’s degree and eight years of experience in event audio/visual operation or similar required Proven leadership and team management experience Project management experience Budget oversight experience Vendor relationship management experience Complex system design and implementation experience Why NAMB? Join us and become part of a purpose-driven organization committed to growth, community impact, and spiritual fulfillment. As a member of the NAMB staff, this is your calling – a chance to actively live out your faith in Jesus Christ every day in every conversation! Benefits Excellent retirement plans to secure your future! Generous paid time off, paid holidays, and flexible hybrid work arrangements! Medical, dental, vision, and life insurance coverage for you and your family. Disability insurance for peace of mind. Opportunities to grow professionally and be part of a dynamic faith-based community. Come Join Us and become a part of something meaningful extending the Love of Christ to the world. We work to support churches, pastors and missionaries who are reaching North America. We help churches meet needs through the compassion ministry of Send Relief and we help churches plant churches through Send Network. Our goal is to send the hope of the gospel to North America. #J-18808-Ljbffr