Public Area Attendant

Scope of Position

The Public Area Attendant will provide professional cleaning and servicing of all public areas; including hotel lobby, corridors, meeting rooms, business center, stairs, restrooms, and staff areas ensuring hotel standards are met.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Effective at listening to, understanding, and clarifying concerns and issues raised by team members and hotel guests.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.
• Previous housekeeping experience in a large hotel environment preferred.

Responsibilities

• Service public areas daily maintaining JW Marriott Turnberry Miami Resort & Spa standards.
• Vacuum, sweep and mop hallways, stairs, main entrances, atrium, business rooms, and store areas.
• Clean and brush sinks, toilets and urinals, including tiles outside and under vanity areas.
• Replenish restroom amenities.
• Clean lifts, doors glass, floor and tracks.
• Clean and remove spots from walls, doors and floors. Polish mirrors and glasses.
• Clean windows on the inside including frames ledges and glass.
• Inspect furniture condition and report tears, rips, stains and damages to supervisor.
• Dust upholstered furniture, including crevices and under cushions. Move furniture and clean underneath.
• Remove dust grease and smears from house/public phones. Empty bins and ashtrays including those outside the building.
• Perform any other reasonable duties as required by management.

Education

• High school diploma.

Skills and Abilities

• Ability to communicate in the English language (Second language is a plus).
• Ability to perform assigned duties with attention to detail, speed, and accuracy.
• Ability to work flexible schedules including holidays and weekends.
• Able to perform multiple tasks.

Physical Requirements

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).