Sales Associate

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity. Responsibilities Provide a seamless and authentic customer experience that is an extension of the brand. Drive sales while exceeding selling and service expectations for our customers. Assist in operational and product‑driven store tasks assigned by the management team while acting in a manner that aligns with our brand values. Share customer feedback and insights with the management team. Qualifications At least 18 years old. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must be able to bend, reach, stretch for product, lift, carry and move at least 40 pounds (18 kilos). Compensation Hourly Rate: $21.30 - $21.75 Perks and Benefits Competitive base pay and bonus programs. Up to 60% discount on branded product from J.Crew and Madewell. Entertainment, travel, fitness, and mobile technology discounts. 401(k) plan with company matching. Donations. Note: availability of these benefits and perks may be subject to work location and employment type and may have certain eligibility requirements. Equal Opportunity Statement We are deeply committed to our Diversity, Equity and Inclusion efforts. J.Crew Group proudly affirms equal opportunity for all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. #J-18808-Ljbffr Madewell Stores Madewell, Inc.