System & Application Administrator Principal

System & Application Administrator Principal

Job ID: 322062
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range


$90,250.00 - $117,325.00/annually, DOE

Grade


122

Work Schedule


Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar


12 Months

Benefits


Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program, Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary


The Information Technology Services (ITS) Business Enablement department at MCCCD is looking for a dynamic Systems and Application Administrator Principal to manage its cloud and on-prem infrastructure technology. This team provides 24/7 support for the applications supported by the Business Enablement team. Through vendor engagement activities, project management, team leadership, system administration, and communication and collaboration, this role ensures continuous access and enhancement of MCCCD's ERP (Enterprise Resource Planning) systems. This position also plays a lead role in infrastructure technology-related initiatives (e.g., migrations, upgrades, RFIs, RFPs, audits).

The ideal candidate will possess project management skills and experience managing cloud infrastructure systems (e.g., OCI, AWS, and Azure) and applications (e.g., PeopleSoft, Dynamic Forms, and QLess). This role supervises staff and mentors junior team members.

Essential Functions


System Administration (25%)

Liaises with ITS and various vendors to oversee maintenance, support, and troubleshooting for Business Enablement applications; uses and administers vendor ticketing system to create RFCs (Request for Change), SRs (Service Requests), and access changes for vendors to act upon; collaborates with vendor representatives and Maricopa technical and functional teams to implement requested changes; tracks OCI Cloud access and security requests; monitors certificate lifecycle, tracks unsupported versions, and notifies owners to take action; maximizes the availability of all ERP systems to support the business operations of the colleges.

Team Leadership (20%)

Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff; participates in hiring, discipline, and termination activities; identifies training needs and opportunities; promotes professional growth and development opportunities among team members; holds team members accountable for completing assigned tasks; mentors team members to achieve expertise in supporting applications.

Project Leadership (20%)

Leads complex, technical projects such as PeopleSoft, PeopleTools, PUM, and Audit projects; identifies appropriate project stakeholders and leads, coordinates, and facilitates meetings, and leads SIT, UAT, and disaster recovery testing.

Problem Management and Communication (15%)

Analyzes complex issues, incidents, and problems and develops solutions and recommendations; creates and requests RCAs (Root Cause Analysis); analyzes and identifies the linkages and interactions between different applications and infrastructures; facilitates incident response by coordinating conversations with the right mix of technical and functional team members; targets and escalates long-standing or unresolved issues; communicates incident status and facilitates the change management process; utilizes effective, appropriate, and professional communication with various stakeholders and team members.

Documentation and Coordination (10%)

Leads RFP and RFI activities, including creation, coordinating review and approval processes, facilitating addressing vendor questions, and maintaining documentation per retention guidelines; creates and maintains disaster recovery documents; develops SOPs, network diagrams, project and operational documentation.

Administrative Operations (10%)

Continuously grows cross-functional skillset; participates in regular meetings and task forces as applicable; performs other duties as assigned.

Minimum Qualifications


Bachelor's Degree from a regionally accredited institution in information technology or related field with seven (7) years of experience in enterprise application administration and/or infrastructure management.

OR

An equivalent combination of the conferred degree, education, certification and directly related work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.


Desired Qualifications

1. Experience managing network and infrastructure in OCI, AWS, and/or Azure using vendor support tools.
2. Possession of relevant certifications such as AWS, OCI Certifications.
3. Experience resolving customer challenges (e.g., projects, production, customer support).
4. Experience managing Oracle SaaS and PeopleSoft applications (e.g., monitoring, patching).
5. Experience managing the incident response process.
6. Experience administering PeopleSoft architecture (LBaaS, WAF, App Servers, Web Servers, Database Servers, Process Schedulers).
7. Experience implementing security or cybersecurity best practices.

Special Working Conditions


There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time.

The selected candidate will need to reside in the Phoenix area or relocate within six months of hire.

This role may involve after hours work and non-regular business hours.

May be required to sit for a prolonged period of time; viewing a computer monitor.

May be required to present in large meetings and sponsored events

ITS does not sponsor individuals for any type of work visas.

How to Apply


Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.


Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date


Open until filled

First Review: Monday, December 1, 2025

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act


Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit

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Required

Preferred

Job Industries

• Other