Assistant Rental Store Manager

Yancey Bros. Co. CRS Assistant Store ManagerFrom Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.As the CRS Assistant Store Manager you will be working side by side with the Store Manager for the daily store and service operations. The CRS Assistant Store Manager is responsible for providing a safe workplace and developing a "Safety First" culture as well as hiring, developing, and addressing employee issues. The CRS Assistant Store Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following.Primary Responsibilities:Processing paperwork including rental agreement, quotes, work orders, and other service documentsAnswering incoming calls and negotiating with customersSet the pace and priorities for the Service Department and Truck Transportation based on customer needsInventory control (Rental Fleet, Parts, Merchandise)Additional Responsibilities:Participate in required safety program, and work in a safe mannerAssisting in any other branch function as needed and assigned by managementTo be successful in this position you should have prior experience in the rental equipment industry. You will need to have a strong focus on safety, customer and employee satisfaction. This position also requires someone with prior knowledge of work planning, scheduling and other supervisory activities.Education/Experience:Specific industry experienced desired or an equivalent college degreeRequired Qualifications/Skills:3-5 Years rental equipment industry experienceKnowledge of work planning and scheduling and other supervisory activitiesStrong understanding of equipment capabilities and safety requirements.Planning and ManagementInventory managementValid driver's licenseAt Yancey Rents, we are always looking to add people to our team who share our core values:Safety: We value the lives and health of our team and customers above all else.Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.Teamwork: We work as one across our organization for the benefit of our customers.Ideal candidates will demonstrate the following values:Acting in a safe mannerExhibiting honesty and integrityActing in a fair and ethical mannerTeam mentalityDelivering quality resultsEmbraces change / improvementExhibiting superior customer service skillsExhibiting pride and ownershipWorking with a sense of urgencyExhibiting a winning attitudeYancey Rents offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.Competitive Pay Structure:Competitive PayIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness CoachingEmployee Wellness Program:Medical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life InsurancePersonal Time Off:Paid HolidaysPaid Sick LeaveCareer Development:Tuition ReimbursementOngoing TrainingAdvancement Opportunities