Assistant Manager

Schlotzsky's

Brooklyn, NY

Assistant ManagerS-Northcross (1098)## Job Description**ASSISTANT MANAGER – SCHLOTZSKY’S****PURPOSE OF POSITION:**The Assistant Manager is responsible for assisting the management team in all aspects of shift management to ensure successful operations, Guest service and achievement of financial targets.**DUTIES AND RESPONSIBILITIES:****Financial*** Assists GM with effectively communicating weekly and period variances from budgets compared to in-store and final P&L’s.* Communicates financial goals to employees and provides direction to achieve those goals.* Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.* Assists GM with performing daily and weekly inventories accurately and timely.* Assists GM with performing accurate end-of-period inventories.* Assists GM with placing food, produce, paper, and supply orders in a timely manner to ensure proper levels are maintained at all times.* Works in tandem with GM to consistently maintain labor, food and supplies costs within budget.* Utilizes and maintains all reporting and tracking systems for financial results.* Maintains high level of integrity in all financial reporting.**People Development*** Provides clear direction and leadership to all Team Leaders and employees.* Serves as a role model to all employees by setting the example and maintaining professionalism in the restaurant.* Promotes an "Open Door Policy" in the restaurant and is accessible to all employees.* Interviews hourly employee candidates and makes hiring recommendations to General Manager.* Assists General Manager with new hire orientation and new employee training.* Submits hourly employee new hire paperwork, New Hire/Change Forms, Termination Notification Forms, and bi-weekly payroll spreadsheets to Payroll and/or Human Resources in a timely manner.* Ensures that systems, materials and people are in place to provide for quality employee training.* Consistently counsels and properly documents performance, attendance, or behavioral issues encountered with all hourly employees.* Assists GM with maintaining proper employee staffing levels in the restaurant at all times.* Assists GM with preparing hourly employee performance appraisals.* Assists GM with hourly employee performance counseling and terminations.* Operates the restaurant with uncompromising integrity and superior credibility, adhering at all times to policies and procedures.**Operational Procedures****Quality, Service and Cleanliness*** Assists GM with maintaining all areas of the restaurant at or above all cleanliness standards.* Completes QSC Sales Drivers, Ready for Business, Restroom, and Bakery checklists on each shift.* Holds employees accountable for compliance with uniform and grooming standards at all times.* Ensures that all standards and procedures for recipes and food quality are consistently met.* Ensures proper sanitation procedures are adhered to at all times.* Maintains positive relationship with local health and sanitation officials and follows up immediately on any issues.* Monitors and holds employees accountable for established speed of service standards in the restaurant and drive-thru (if applicable).* Assists with performing quarterly full QSC audit on the restaurant.* Ensures that guests are treated in a courteous and friendly manner.* Follows up on all guest issues and ensures that they are resolved in a professional and timely manner.* Executes dining room management functions and guest interaction throughout shifts.* Assists GM with maintaining restaurant in like-new condition.* Operates restaurant in a manner that displays an uncompromising attitude toward guest satisfaction.**Facilities*** Assists GM with maintaining equipment in proper working order.* Assists GM with needed smallwares supplies needed for restaurant operations.* Assists GM with needed equipment and facility repairs in a timely manner.* Assists GM with preventive equipment maintenance on a timely and consistent basis.* Assists GM with executing restaurant upgrades and enhancements as directed by Director of Operations.* Ensures that all employees adhere to safety and security measures consistent with Company standards.**Marketing*** Executes all national and Company-sponsored marketing events and promotions.* Assists GM with quarterly local store marketing plan for restaurant.* Promotes internal marketing through suggestive selling, sampling and positive guest interaction.**General and Physical Requirements*** Majority of job responsibilities must be performed standing or walking during typical 9-10 hour shift.* Frequently walks in and around the restaurant to interact with employees and monitor customer satisfaction.* Frequent bending, stooping, reaching, pushing and lifting.* Uses a keyboard on a daily basis to enter information into a computer.* Must be able to lift up to 50 pounds.* Must be capable of performing any duty of any employee while training or while covering staffing needs.* Must have transportation to make bank deposits, deliver orders, or run errands as needed; driving record must be acceptable.* Performs additional duties as assigned.*This is for a position at a Schlotzsky’s corporate location*
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Vacancy posted 4 days ago

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