Server / Food Runner for Lake Buena Vista and Orlando!

Job Description

Job Description

About the Role:

The Server / Food Runner role in Lake Buena Vista and Orlando is pivotal in delivering an exceptional dining experience to guests by ensuring timely and accurate delivery of food and beverages. This position requires a dynamic individual who can efficiently coordinate between the kitchen and dining areas to maintain smooth service flow. The successful candidate will contribute to creating a welcoming atmosphere by providing attentive and friendly customer service. They will be responsible for upholding high standards of cleanliness and organization in the dining environment. Ultimately, this role supports the overall success of the restaurant by enhancing guest satisfaction and operational efficiency.

Minimum Qualifications:

• Previous experience in a food service or hospitality role is preferred but not required.
• Ability to stand and walk for extended periods during shifts.
• Strong communication skills to interact effectively with guests and team members.
• Basic knowledge of food safety and hygiene standards.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred Qualifications:

• Experience working in a fast-paced restaurant or hospitality environment.
• Familiarity with point-of-sale (POS) systems and order management software.
• Customer service training or certification.
• Ability to multitask and work efficiently under pressure.
• Knowledge of local dining and beverage offerings.

Responsibilities:

• Greet and seat guests promptly and courteously, ensuring a positive first impression.
• Deliver food and beverages from the kitchen to guests accurately and efficiently.
• Assist servers by running food orders and refilling drinks as needed to maintain seamless service.
• Communicate effectively with kitchen staff to ensure order accuracy and timely preparation.
• Maintain cleanliness and organization of service stations and dining areas throughout the shift.
• Respond promptly to guest requests and resolve any service issues with professionalism.
• Assist in setting up and breaking down dining areas before and after service hours.

Skills:

In this role, strong communication skills are essential for coordinating between kitchen staff and guests to ensure orders are accurate and delivered promptly. Attention to detail is used daily to verify that food items match guest requests and presentation standards. Physical stamina and time management skills enable the candidate to navigate a busy dining environment while maintaining high service quality. Customer service skills are applied continuously to create a welcoming atmosphere and address guest needs effectively. Additionally, familiarity with POS systems and teamwork enhances operational flow and contributes to a positive work environment.