IT Business Systems Analyst - Senior

Job Opportunity At SMC Ltd.

SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.

Job Summary

Identify and resolve user issues and/or analyze low to medium complexity business problems to be solved with technology solutions. Evaluating / analyzing technology strengths and weaknesses while defining opportunities to maximize capabilities.

Essential Job Duties and Responsibilities

• Aid and support ERP usage and understanding
  1. Perform initial analysis and triage in support of service requests/incidents submitted by end-users, recommend & implement corrective solutions, including modifications to system configurations or reports.
  2. Provide technical assistance in identifying, evaluating, and developing systems and procedures.
  3. Track and document changes to functional and business specifications.
• Ownership of serialization functionality for IT at the site; understand system integrations, troubleshoot issues and provide technical support.
• Provide project leadership for IT projects, as needed.
• Collaborate with peers and users to identify and document business needs / objectives, problems, input / output requirements, data scope, usage, formatting, and security requirements for needed improvement.
• Build relationships with key users/SMEs across the broader organization to expand understanding of various business functions challenges & opportunities to identify opportunities for process/system improvements.
• Other duties as assigned.

Essential Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related field.
• Excellent communication skills including both presentation and written skills.
• Proven experience in project leadership and system integrations.
• Critical thinking and problem resolution skills.
• Experience working with business customers documenting business system requirements.

Desirable Qualifications

• Experience with SQL.
• Experience with serialization within a manufacturing environment.
• Experience with Crystal Reports.
• Experience using DelmiaWorks (IQMS)
• Experience with validated systems and procedures related to GMP

ADA Requirements

• Typically sits, grasps items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about regularly
• Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car frequently

What SMC has to offer?

• Clean, Climate-Controlled Environment
• Stable schedule
• Paid holiday and PTO
• Health, dental, and vision insurance
• 401(k) retirement savings
• Life and disability insurance
• Promotional opportunities
• Training and career growth programs
• Amazing co-workers
• Tuition reimbursement
• Employee Assistance Program

At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

SMC Ltd. is an equal opportunity employer. M/F/D/V; this organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. All applicants must be authorized to work in the US