Global Service Delivery Lead — AI-Driven Ops
Publicis Groupe ANZ
Publicis Sapient in Boston is seeking a Manager to lead a global application-support service across teams in Boston, Mexico, and India. This player-coach role blends service delivery, operational leadership, and continuous improvement to drive efficiency and client outcomes. The ideal candidate will have extensive experience overseeing complex managed‑support services, coordinating multiple stakeholder groups, vendors, and resolver teams to ensure high-value results. #J-18808-Ljbffr Publicis Groupe ANZ
$123.25k - $150k
...provider in Secaucus is seeking an experienced IT Project Manager to oversee IT service management functions. The successful candidate will manage operations, ensure service delivery, and lead continuous improvement initiatives across the IT department. A Bachelor's...Suggested- Compunnel, Inc. is seeking an Application Service Delivery Manager to lead large-scale AMS engagements across enterprise apps, data platforms, and integrations... ...service excellence. The candidate will drive automation, AI-led transformation, and proactive incident management...Suggested
- Navista, a Cardinal Health company, seeks a Manager of IT Service Delivery and Field Services to lead IT support delivery operations and field services... ...The role involves managing Tier 1-3 teams, implementing AI-driven solutions, and advancing ITIL maturity to optimize...SuggestedRemote work
- Commerce seeks a Senior Manager, Global Services to lead Global Service Managers for the Advertising... ..., and client outcomes in our AI-driven commerce ecosystem. This hybrid role... ...functional teams to optimize service delivery, client retention, and growth within...Suggested
- ...Manager of Technology Product Management to lead a global Ops-focused product portfolio. You’ll guide AI-enabled product discovery, design, and delivery across multiple teams, while... ...business outcomes. You will champion data-driven decision making, influence stakeholders...Suggested
$105.38k - $215.38k
Position Summary Are you a delivery-focused tax leader who... ...Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a... ...and regulatory requirements.Lead and collaborate with delivery... ...engagements.Quality-first, deadline-driven approach with strong...Work at officeLocal area$176.72k - $265.08k
...Portal Engineering and Delivery Lead The Role: As the Senior... ..., analytics, and AI-powered capabilities they... ...Leadership: Lead a global organization of engineers... ...-first design, event-driven systems, and platform engineering... .... Establish service-level objectives and...Full time- Legence is seeking a Technical Delivery Manager who leads by building: you’ll design solutions, write code, review pull requests, and ship features... ...executives and implement complex integrations, with deep AI‑driven software development experience and enterprise system...
- ...Enablement & Transformation Services Lead Technical Program... ...will drive the successful delivery of complex technology... ...leadership and elevating global connectedness to enable... ...& Due Diligence, AI Amplification & Enablement... ...improvement, and implements data-driven optimizations to...
- ...an Advance Technical Support - Service Segment Engineer to shape and govern... ..., ensure end-to-end service delivery, and drive profitable growth while collaborating with global teams. You will analyze... ...technical and business insights to lead complex initiatives that impact...
- ...Strategy & Transformation group in the United States. You will drive high‑impact initiatives, coordinate tasks and owners, and embed AI features to enhance trackers, reporting, and risk management across major programs. You’ll work across teams to reduce ambiguity, maintain...Remote work
- ...team is a dynamic, mission-driven group leveraging frontier AI to transform how... ...About the Role The Strategic Delivery Lead (SDL) for DoW will identify... ...Military Departments and Services supported by CDAO, and other... ...via this link. OpenAI Global Applicant Privacy Policy...Work at officeRelocation package
- Syngenta is seeking a Service Delivery Manager to oversee facility management delivery across assigned site(s). You will work with GFM and suppliers to ensure services meet KPIs, SLAs, and regulatory standards, while driving continuous improvement and scalable, value-focused...
- ...OpenAI for Government team is a mission-driven group bringing frontier AI to the U.S. Intelligence Community... .... About the Role The Strategic Delivery Lead (SDL) for the Intelligence Community... ...can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI,...
- ZT Systems is seeking an experienced IT Project Manager to oversee service delivery within the IT department. This role focuses on meeting client expectations and improving IT service processes. Candidates must have at least 5 years of experience in IT service management...
- ...technology solutions provider is seeking an IT Project Manager in Secaucus, New Jersey. This position oversees IT service management, ensuring high-quality service delivery. Ideal candidates will have a Bachelor's degree in IT and over 5 years of management experience in...
- CommunityCare, Inc. in Tulsa, OK is seeking a Manager IT Service Delivery to lead frontline and advanced support, aligning service delivery with engineering. You will drive SLA performance, ticket queues, and escalation paths while expanding ownership of application support...
- IT Manager III - Banking and Payments Platforms Service Delivery Lead IT Manager III - Banking and Payments Platforms Service Delivery Lead Location: Block 23 What you'll do: The role is responsible for leading a team of application developers, engineers, and support specialists...
- Coeur Mining, Inc. seeks a Lead, IT Service Delivery to oversee day-to-day ITSM across the Chicago corporate offices, ensuring reliable end-user services for in-person and remote users and maintaining high-touch executive support. This role partners with Apps, Infra, and...Remote work
$134.4k - $219.2k
...Veeva Medical Affairs Regeneron Global Development IT (GDIT) is... ...Vault, Medical Affairs systems and AI. The role is responsible for end... ...Enterprise IT. Key Responsibilities Lead detailed business and technical... .... Define and support AI‑driven Medical Affairs workflows, including...- ...fire within you. The Head of Global IT Employee Services leads NiCE’s worldwide employee... ...advancing automation and AI support strategies, unifying... ...digital roadmap by expanding AI-driven virtual agents,... ...the highest tier of service delivery. Have you got what it takes...Work at officeRemote workWorldwide
- ...a Director of Legal Operations to lead a data-driven, technology-enabled legal team. You... ..., scale processes, and drive AI adoption across global functions. The role requires strong... ...track record of transforming legal service delivery. You will manage budgets, vendor relationships...
- ...Position: Delivery Lead Mode: FTE Location: Jersey City, NJ Note: Only... ...end delivery of cutting-edge AI and data platform projects,... ...vendor partners to ensure value-driven outcomes. Required Skills:... ...Framework and Foundational Services: Expertise in building modular...
$163k - $413.6k
...comes to automation and AI. We help our clients... ...partner—and we’re the leading business partner for SAP... ..., managing large global delivery organizations, and ensuring... ..., analytics, and data-driven decision making,... ...helping Consumer, Goods & Services companies successfully...Work experience placementWork at officeLocal area- American Tower seeks a Director, Payable Solutions to lead its Global Business Services Payables delivery across geographies, ensuring consistent quality and efficiency. The role partners with global process owners, service center leads, and stakeholders to translate process...
$250k
...remote-first data and AI consultancy company... ...AWS Premier Tier Services Partner — the... ...consulting sales, delivery, or a hands-on technical... ...effectively. Value-Driven - You consistently... ...Drive and execute lead generation activities... ...supportive, high-performing global team that values...Remote jobHome officeFlexible hours- Cherry Bekaert is seeking an Office Services Lead for our Houston office to oversee operational and administrative support, mentor the team, and drive service delivery excellence. The role focuses on leveraging technology to enhance client service and improve processes...Work at office
$108k - $162k
..., grow, and thrive with our open, AI-driven commerce ecosystem. As the parent... ...place for you. The Senior Manager, Global Services, is responsible for leading Global Service Managers supporting... ...operational processes, and service delivery to ensure a best-in-class client...Work at officeLocal area3 days per week- State Street Corporation seeks an EVP Head of Service Delivery for the Alpha Platform & Software to lead client delivery and technology delivery across global markets. You will oversee end-to-end implementations, drive large-scale transformation, and optimize operating...
$170k - $300k
...Citi, the leading global bank, has approximately 200 million... ...products and services, including consumer banking... ...Portfolio Management and Delivery – Payments Technology... ...Distributed systems and event-driven architectures (Kafka),... ...Processing and AI We use automated...Full timeWork at officeLocal area
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