Inside Sales/Customer Service Representative

Job Description

Job Description

We get it: job searching takes time and attention. At Kelly®, we’re here to make it a whole lot easier for you. We’re seeking an Inside Sales/Customer Service Representative to work at a premier distributor client in Phoenix, NY. This is a fully onsite role. 

Job Type:  Temp-to-Hire Pay Rate: $20–$23/hr + Monthly Bonus Opportunities Upon Permanent Hire Schedule: Monday-Friday, 8:30am-5pm Why you should apply to be Inside Sales/Customer Service Representative:

• Competitive pay rate with monthly bonus opportunities upon permanent hire
• Temp-to-hire position offering long-term career potential
• Monday–Friday daytime schedule for excellent work/life balance
• Positive, customer-focused work culture with a leading organization in the area

What’s a typical day as Inside Sales/Customer Service Representative? You’ll be:

• Providing responsive and professional customer service to existing and prospective customers
• Responding to customer inquiries, assisting with product questions, and troubleshooting
• Preparing and following up on customer quotes
• Accurately processing sales orders and purchase orders
• Entering and maintaining customer and order information in internal systems
• Following up with outside sales representatives and service technicians regarding customer needs
• Maintaining current knowledge of products, specifications, and new product offerings
• Clearly communicating order and product information to customers and internal teams
• Assisting with resolving customer issues and ensuring timely follow-up
• Performing data entry and other administrative duties as needed

This job might be an outstanding fit if you:

• Have 2+ years of customer service and/or inside sales experience (must have)
• Possess strong customer service and communication skills
• Demonstrate excellent attention to detail and organizational skills
• Are skilled at multitasking, prioritizing, and managing deadlines
• Are comfortable working in a fast-paced environment
• Are proficient with Microsoft Office
• Have experience with sales order and/or purchase order entry (preferred)
• Can quickly learn customer databases and new software systems
• Bring a positive, professional, and customer-focused attitude

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Inside Sales/Customer Service Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.