Patient Service Specialist - Float

Overview Position: Patient Service Specialist - Float Location: Would Cover Clinics in the area Home Clinic: 3998 Westdale Parkway Suite 300 Cedar Rapids, IA 52404 Type of Employment: Full-time Schedule: Weekdays (7am-6pm availability) Compensation: $17.00 - $20.00/hour (based on experience) When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why Join Us (benefits for full‑time at 32+ hours/week) Start Strong : Our mentorship and orientation programs ensure a successful transition Recharge & Refresh : Generous PTO to maintain a healthy work‑life balance Your Health Matters : Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future : Company‑matching 401(k) retirement plans as well as life and disability protection Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: 1 Year Front Desk experience Insurance Verification Experience Equal Opportunity Employer/including Disabled/Veterans #J-18808-Ljbffr