Financial Aid Counselor

Financial Aid Counselor The Office of Financial Aid at University of Tampa has a position available for a Counselor who enjoys working in a fast-paced environment to advise students and parents on financing their UT education. This position reports to the Associate Director of Financial Aid. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions. Responsibilities Providing exceptional customer service while upholding UTampa's mission and enrollment goals. Counseling students, applicants and/or family members on financial aid options, costs, and financial responsibilities. Assisting in FAFSA completion. Packaging aid, completing verification & loan processing for students in the assigned population. Using professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies. Coordinating with other institutional offices in the best interest of the student. Ensuring compliance with Federal and State regulations and institutional policies. Representing the financial aid office and UTampa at outreach events for current and prospective students (note: some events are off-campus and may require overnight or multiple night travel). Contributing to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds. Other related administrative duties as assigned. Requirements Bachelor's degree required. Knowledge of Federal and State financial aid regulations and programs. Strong public relations, customer service, and public speaking skills. Excellent written, oral, interpersonal and organizational skills. Ability to establish priorities and manage time wisely. Strong computer skills required, including Microsoft Office suite. Accounting knowledge helpful. Some travel required; must have a valid driver's license and vehicle. Availability to work some evenings, on weekends and occasional overnight travel (for events and/or training). Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office. Willingness to embrace new technologies and innovative organizational practices. Work Schedule Monday through Friday from 8:30 a.m. to 5:00 p.m. Summer: Monday through Thursday from 8:00 a.m. to 5:30 p.m. Some evenings, weekends and occasional overnight travel are required. Benefits FREE Tuition Generous paid leave Wellness initiatives 100% Employer-Funded Health Reimbursement Account 100% Employer-Paid Short & Long Term Disability Insurance 100% Employer-Funded Employee Assistance Program Discounted On-Campus Dining Meal Plans FREE On-Campus Parking Access to Campus Amenities Fitness Center Pet Insurance Flexible Spending Accounts And more! Background Check Requirements Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report. Additional Information This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position. #J-18808-Ljbffr The University of Tampa