Scale Field Service Technician

Job Description

Job Description

Benefits:

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

• Willing to learn
• Excellent customer service skills
• Excellent problem-solving skills with exceptional attention to detail
• Strong mechanical and electrical troubleshooting skills
• This position requires a high school diploma or equivalent
• Knowledge of machines and tools, electronic equipment, related hardware and software, including their uses, repair, and maintenance
• Basic electronic and mechanical knowledge, including working knowledge of a digital multimeter
• CDL CLASS B and NYS Weights & Measures certification a plus

• Provide installation, calibration, and field service repair on weighing equipment using testing devices, gauges, and other tools and equipment
• Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation or repair assignment
• Complete job hazard analysis, ensuring safety protocols and PPE are in place before starting any task
• Test electrical components and replace faulty components
• Properly maintain all equipment, tools, and facilities for safe operation
• Accurate and timely completion of all reporting
• Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements
• Follow all Federal, State, and local regulations, and Company Safety policies
• Represent Scales, Sales & Service professionally and ethically at all times
• Keep up with technology changes to products as introduced