Residential Life and Housing Coordinator

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.


Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:
Join our Residential Life team in a dynamic role focused on supporting students' residential experience, where organization, communication, and collaboration make a daily impact. We're seeking a proactive professional who thrives in a fast-paced environment, manages multiple priorities with excellence, and brings a service-minded approach to supporting students and campus housing operations. This is an exciting opportunity to contribute to a mission-driven, faith-based university while helping create a welcoming residential experience.

Salary:
Pay range $22.64 - $24.45
Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.

Job Status:
Full time

Job Description:

What We're Looking For

• A proactive problem-solver who can manage multiple priorities in a fast-paced setting
• Detail-oriented professional with the ability to oversee complex processes from start to finish
• Clear and confident communicator, both written and verbal
• Someone who enjoys supporting students and enhancing their residential experience
• A team player who brings forward-thinking ideas and continuous improvement mindset
• Ability to manage sensitive information with professionalism and discretion
• Skilled in coordinating logistics, timelines, and cross-functional activities
• Comfortable working in both structured and evolving environments
• Passion for contributing to a mission-driven, faith-based educational experience
• Proficiency with Google Suite, Microsoft Office, and shared systems management
• Strong collaborator who can work effectively across departments and external partners
• Adaptability, initiative, and a demonstrated commitment to ongoing professional growth

What You'll Be Doing

• Support the Director of Residential Life with day-to-day administrative operations, confidential matters, meeting coordination, and office communications.
• Partner with the Assistant Director of Housing to support housing operations and planning using StarRez software
• Serve as a key point of contact for Advocate, our student case management system.
• Manage office processes such as scheduling, the Res Life email account, deadline tracking, purchasing support, room reservations, logistics, and financial record maintenance in Workday.
• Help lead essential Residential Life operations including residence hall openings/closings, health and safety inspections, RA training, fire drills, and other department processes.
• Maintain organized communication and records with campus partners while supporting departmental planning and scheduling efforts.
• Provide administrative and operational support to the broader Residential Life team.
• Keep Residential Life website content accurate and up to date.
• Welcome and assist students, faculty, staff, and visitors in the Student Life & Formation reception area.
• Support major campus initiatives and peak periods such as Welcome Week and other special projects as needed.

Qualifications

• Bachelor's degree preferred.
• One or more years of administrative work experience.
• High level of competence in utilizing software programs, including but not limited to Microsoft Office (Word, PowerPoint, and Excel), Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides), Workday, CANVA, etc.
• Must have a service orientation providing exceptional customer service, and the ability to communicate effectively and exercise good judgment and tact in engaging with students, faculty, staff, parents, PLNU constituencies, and outside organizations.
• Strong writing and editing skills. Ability to compose correspondence using correct English, spelling, grammar, punctuation, syntax, format, and accurate proofreading.
• Strong organization skills, dependability in follow-through, adaptability, and ability to take initiative, work independently, make decisions, handle stress, and maintain confidentiality of information.
• Competent multi-tasking skills required, including being able to maintain workflow despite frequent interruptions.
• Excellent interpersonal skills to relate to students, faculty, staff, and campus partners with an affable and flexible disposition.
• Self-starter with strong organizational and motivational skills.
• Must enjoy working in a team environment.
• Ability to organize and empower students in respective responsibilities.
• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.
• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

Physical Requirements

• Standing and sitting for periods greater than one hour.
• Use of computer equipment: computer keyboard, mouse, and monitor.
• Vision to read documents, e-mail and other correspondence, and reports on paper and computer monitor.
• Ability to communicate effectively with others in person and by phone.
• Will also stand, stoop, push, pull, and lift up to 10 lbs throughout the day.

At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.


Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.