Server

Job Description

Job Description

Our servers are our ambassadors of aloha, capable of making guests feel welcome and appreciated in a busy restaurant. If you are a “people person” who thrives on interacting with guests, suggesting dishes and drinks, and working in a fast-paced environment, we are looking for you! The ideal candidate has a basic understanding of Hawaiian food and culture and is a multi-tasker capable of talking-story to kama‘aina (local) and malihini (visitor) guests alike, while simultaneously ensuring that service to all tables continues to operate smoothly.

This position also requires being cross-trained in other FOH responsibilities such as host, take-out, and expo.

Duties include:

• Preparing tables
• Greeting and seating customers
• Preparing drinks and some food items
• Taking orders
• Delivering food and drinks to tables
• Accepting payments
• Suggestive upselling

Company Overview

Highway Inn is an award-winning 75-year-old, third-generation-owned Hawaiian and local food restaurant. We are proud of the food we serve and the exceptional service we extend to every guest. ‘Ohana and aloha are our core values—many of our employees have been with us for more than 20 years and generations of families have been dining with us since we first opened in 1947.

Qualifications

• 1 to 3 years waitstaff experience or in similar role; preferred experience in point of sale systems
• Excellent customer service and interpersonal skills
• Strong attendance record
• Positive attitude
• Team player who is able to multitask efficiently
• Able to stand and/or walk continuously for long periods of time and in good physical condition

Benefits/Perks

• Closed on all major holidays: Thanksgiving, Christmas, New Year’s
• Based on hours worked, employees are eligible for:
  • Employee discounts
  • Comprehensive health insurance
  • Paid time off
  • Temporary disability insurance
  • 401K/Profit sharing