Device Repair Technician / Retail Sales Associate

Job Description

Job Description

About Batteries Plus:

Batteries Plus is the nation's largest and fastest-growing battery, light bulb, key fob, and phone/tablet repair franchise. We provide essential products and services to both retail and commercial customers. Our team is passionate about powering people's lives with expert knowledge and outstanding service.

Job Summary:

As a Store Associate at Batteries Plus, you will be the face of the store, providing exceptional customer service, assisting customers with product selection, performing basic tech services (such as battery installations and device repairs), and helping maintain an organized and well-stocked store.

Key Responsibilities:

• Greet customers and assist with selecting batteries, light bulbs, accessories, and other store products
• Perform battery testing, installations, and basic tech services (including smartphone/tablet repair, car key cutting, and programming – training provided)
• Operate the point-of-sale system and process customer transactions accurately
• Maintain store cleanliness and merchandise displays
• Receive, stock, and organize inventory shipments
• Educate customers on product features, warranties, and maintenance
• Uphold safety and operational standards
• Support store sales goals through suggestive selling and exceptional service
• Assist with opening and closing procedures as needed

Qualifications:

• High school diploma or equivalent
• Customer service or retail experience preferred
• Basic mechanical/technical aptitude; willingness to learn new skills
• Strong communication and problem-solving abilities
• Ability to lift up to 50 lbs and stand for extended periods
• Flexible schedule, including weekends and some holidays

Benefits:

• Competitive hourly wage
• On-the-job training and career development opportunities
• Employee discounts on products and services
• Flexible scheduling

Join a team that helps power everything from cars to smartphones - and enjoy building your skills in a fast-growing, customer-focused environment!