Customer Service Rep(06155) - 1015 W 27th St

Customer Service Rep

You got game? You got spring in your step? You want the best job in the world! What about schedules that work with you, not against you?

That's right, we live to beat the rush and make and bake amazing food during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for family, friends, school, hanging with your friends, or whatever.

Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow - perhaps to management, perhaps beyond. Whether it's your main-gig or supplemental job, drop us a line. We're bound to have just the thing for you!

ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners and Management Team Members. From customer service representative to management, our stores offer a world of opportunity.

DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

JOB REQUIREMENTS You must be 16 years of age or older.

GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERS

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

TRAINING

Orientation and training provided on the job.

COMMUNICATION SKILLS

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

ESSENTIAL FUNCTIONS/SKILLS

• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

SENSING

• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

PHYSICAL REQUIREMENTS INCLUDING, BUT NOT LIMITED TO THE FOLLOWING:

STANDING

Most tasks are performed from a standing position.

WALKING

For short distances for short durations.

STOOPING/BENDING

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Forward bending is also present at the front counter and when stocking ingredients.

CROUCHING/SQUATTING

• Performed occasionally to stock shelves and to clean low areas.

REACHING

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS

• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Shaping pizza dough requires frequent and forceful use of shoulders, forearms, and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Team Members must be able to grasp the phone, the pizza cutter and pizza peel, and pizza boxes.