Senior Software Engineer

Shiftsmart Engineering RoleThe Engineering Team enables Shiftsmart to anticipate and creatively solve problems across multiple functions with solutions that have a lasting impact for both our customers and our users. Our mission is simple: To build the world's leading platform for hourly workers and enterprises enabling flexibility, choice, and upward social mobility.This role is based in New York City (HQ) with typically 4+ days per week in the office.Outcomes: The problems you will solveLead complex technical projects from ideation and design through production and deployment, for example, tune the dispatch algorithm to drive shift fill rate improvements, build better onboarding experiences to increase worker conversion, and moreDesign, architect, and build highly-performant and reliable technical features, tools, and services using Node.js, React/React Native, Mongo, Python, GCP, JavascriptDrive the technical vision, influence product strategy, and conduct regular technical reviewsMonitor and maintain the performance of our product and platform in a high user volume, two-sided marketplace environment to resolve issues and clear the shift marketplaceServe as a mentor for junior engineers and participate in scaling our teamCompetencies: Who you areYou have a core competency with our tech stack namely, Python, Javascript/Typescript, Node.js, React Native and moreA software expert: You have 4+ years of software engineering experience. You have a core competency with our tech stack (Python, Javascript, NodeJS) and are eager to learn about and experiment with new technologiesA collaborator and teammate: You enjoy working cross-functionally with leadership, PMs, designers, and other engineers to build products across a modern tech stack (MERN) to solve complex problemsOutcome oriented: You seek to understand the business context and how your technical work translates into real-world business outcomesBuilder: You are an entrepreneur at heart, you create clarity in ambiguity, and take initiative to own the outcome without waiting to be toldStartup Hungry: You are eager to work in a dynamic and fast-paced early-stage startup, and have the ability to roll up your sleeves to #GetShiftDoneCompensation philosophyTo provide greater transparency we share base salary ranges, which are based on role and level benchmarked against similar stage, high growth companies. Offers are determined based on multiple factors including skills, work experience, and relevant credentials.In addition to competitive salaries and meaningful equity we offer the following benefits:Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents)401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%Generous, fully paid parental and family leave policiesPre-tax commuter benefitsCollaborative office with fully stocked kitchen @ 1 World Trade in ManhattanEqual opportunity employerShiftsmart is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Operating Principles @ ShiftsmartInspired by Leadership Principles @ AmazonExecution Is BinaryWe #GetShiftDone. We take immense pride in both the quality of our work and our relentless determination to deliver on our commitments. If we say we are going to do something, we do it.We own the outcome with an unstoppable mindset through the finish line and are impatient to move the ball forward. This means we work really hard, execute with urgency, and ruthlessly challenge timelines for anything important. As a result, we do not defer responsibility to other teams or individuals. Instead, we take the problem as far as we can and only when needed ask others for help.Each time a crisis or opportunity emerges we take the hill as one team, because we are allergic to the words "it can't be done".Missionaries, Not MercenariesWe before me. We believe in our mission to build a better world for workers. We understand why our work matters and take seriously how it impacts our customers and our partners. This belief permeates everything we do from the strategic to the mundane.We are energetic, ambitious, and want to win. We constantly raise the standards for ourselves and everyone around us. We show up for our customers, our partners, and most importantly our teammates, and make every effort to build lasting relationships with each of them.We do not measure success based on our titles or the size of our empires. This also means we put the needs of the business before the details of our job descriptions. Rather than fight for a bigger piece of the pie, we fight to grow the entire thing and recognize this is how to grow our careers too.Inputs > OutcomesWe work really hard. Fundamentally changing how labor works is not easy. It often requires long days, late nights, and weekends to deliver on our commitments. We lean into this challenge.We focus on the process. We think in terms of value chains and appreciate that a bad process with a good outcome is simply dumb luck.We lead with data. We use facts, not fiction, to build narratives and make decisions. To do this we prepare written memos in advance and resist the urge to engage in endless water cooler what ifs, because we value the time and attention of our teammates.We hire and develop the best. When we decide to hire a new team member, we do so because we believe they will increase the talent density on our team. We view ourselves as leverage maximizers rather than inconvenience reducers and strive to increase the output of everyone we interact with.Honesty Over HarmonyWe share the truth even when it is painful. We do not, however, share the truth callously to hurt people's feelings or make them look bad. We also assume positive intent. If someone is not delivering in a way that we need, we ask them and tell them before assuming the worst.We embrace mutual feedback. As people leaders we care more about our team's growth and success than how much others like us. As individuals we seek, accept, and apply feedback. We do not give or take feedback personally because we understand it enables us to learn and grow.We tell the truth to ourselves. We reject a pollyannaish view of our world. Instead if something isn't going well that we are responsible for, we call it out. And when someone calls out their own truth that may be less optimal, we don't punish them for it.We have the meeting in the meeting. If something is broken or we disagree, we call it out and say something in the moment even if it feels uncomfortable to do so. This means that if something is broken, we do not just accept it and complain later.Invent & IterateWe are inventors @ heart. We categorically reject the phrase "that is how it's always been done", and constantly discover new and better ways to do more with less. This means we are resourceful and often do things that don't scale, only to create ways to scale them later. We're builders.We think BIG. At every level of the company, we embrace big, hairy, audacious, and transformative goals. We fear lack of progress and incremental thinking more than failing to deliver or falling short of an audacious goal. We believe courage means to try without fear and learn without ego.We do not let perfect get in the way of better. When faced with the choice we prioritize delivering something, even if imperfect, over endless debate and alignment. We embrace good mistakes.