Commercial Insurance Customer Service Representative

Commercial Insurance Customer Service Representative Virtual Management Services is a growing remote staffing firm that supports businesses across the United States by providing high quality virtual professionals, and we are seeking an experienced Commercial Insurance Customer Service Representative to manage and service a portfolio of commercial accounts. This role involves handling day to day servicing tasks such as processing Certificates of Insurance, managing endorsements and policy changes, assisting with renewals, and responding promptly to client requests while maintaining accurate records. You will work under the direction of a producer and take ownership of the servicing side of accounts after they are written, allowing producers to focus on new business. The ideal candidate holds an active Property and Casualty insurance license and has at least five years of continuous experience as a Commercial Insurance CSR with one employer, is highly organized, responsive, and comfortable working in a remote environment. Attention to Detail Organization & Time Management Technical Insurance Knowledge Responsibilities Manage and service a portfolio of commercial insurance accounts Process Certificates of Insurance accurately and efficiently Handle endorsements, policy changes, and renewals Respond to client requests in a timely and professional manner Maintain accurate and up to date client records Support producers by servicing accounts after policies are written Must Have Active Property and Casualty Insurance License required Minimum of 5 years of continuous experience as a Commercial Insurance CSR with one employer Strong experience with certificates of insurance, endorsements, and account servicing Strong organizational and multitasking skills Excellent communication and customer service skills Preferred Qualifications Ability to work independently and take ownership of assigned accounts Highly responsive and detail oriented Proven ability to prioritize tasks in a fast paced environment Strong commitment to client service and team support What's great about this role? Be part of an ambitious, high-performing remote team that values excellence Work on impactful projects where your contributions truly matter Grow in a fast-paced environment that encourages initiative and innovation Expand your expertise by working with diverse clients and industries Strengthen your professional skills through real-world challenges Take ownership of your work with the autonomy to make things happen Follow uson Facebook and LinkedIn to stay informed about new job opportunities. What We Offer At Virtual Management Services, we cultivate a high-performance remote environment built on trust, accountability, and professional excellence. Team members are given strategic responsibilities and the autonomy to contribute meaningfully to business growth while operating within clear standards and structured systems. We are committed to long-term development, providing opportunities to expand your expertise across industries, refine your leadership capabilities, and build a sustainable, upward career path within a forward-thinking organization. 100% Remote Attractive salary package. HMO HMO Reimbursement Benefit Upon Regularization Annual Bonus Guaranteed annual bonusas part of your compensation package. Tuition Fee Reimbursement To support your continued learning and professional growth Certain benefits and perks are exclusively available to virtual professionals based outside of the United States. #J-18808-Ljbffr