Enrollment Case Manager - Hiring Event 5/27/2026

Job Description

Job Description

WANT TO HELP YOUR COMMUNITY?

Job Title: Case Manager – Waiver Program Intake & Eligibility

Location: Remote, PA

Employment Type: Full-Time

Work Schedule: Monday–Friday, 8:30 AM – 5:00 PM

Pay: $20.50/hour ($21.50/hour for bilingual candidates)
Perks: Paid mileage & local travel opportunities

Position Summary:

We are seeking a dedicated and detail-oriented Case Manager to join our team in supporting individuals applying for waiver programs. This role involves conducting in-home intake assessments, processing applications, and facilitating eligibility determinations to ensure timely enrollment and access to services.

Key Responsibilities:

1. Conduct 3–4 in-person intake visits daily in applicants’ homes.
2. Process applications through COMPASS and coordinate with eligibility teams to ensure timely and accurate determinations.
3. Provide comprehensive case management support from initial referral through program enrollment or case closure.
4. Maintain accurate records and track applicant data using Microsoft Excel.
5. Utilize Microsoft Word for documentation and Microsoft Teams for internal communication and collaboration.

Qualifications:

1. Ability to work in various home environments and in a fast-paced setting.
2. Comfortable adapting to frequently changing processes due to contractual requirements.
3. Reliable, independent transportation required for daily home visits.
4. Strong problem-solving skills, with the ability to work independently while knowing when to escalate issues to a supervisor.
5. Ability to pivot between tasks and projects while maintaining focus and meeting deadlines.
6. Strong time management skills and flexibility to meet evolving program needs.
7. Availability required between 8:30 AM – 5:00 PM, Monday through Friday.
8. Experience in case management, social services, or a related field.
9. Proficiency in Microsoft Excel, Word, and Teams.
10. Familiarity with COMPASS or similar eligibility systems preferred.
11. Strong organizational, communication, and documentation skills.

Why Join Us?

1. Make a meaningful impact on individuals and families in need.
2. Be part of a supportive and collaborative remote work environment.
3. Enjoy opportunities for professional growth and development.