TOPS - Leasing Specialist

Company Overview Asset Living is a third‑party management firm with decades of experience delivering exceptional value to partners. Founded in 1986, Asset Living has grown from a small property management firm to one of the most trusted allies in real estate, with a portfolio that spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds, fostering innovation and results for clients and communities across the U.S. The company values unity, unique talent, and a culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is committed to workplace culture, growth, and excellence. Job Title: TOPS Leasing Specialist The TOPS Leasing Specialist is a floating, assignment‑based leasing role within Asset Living’s internal talent agency (TOPS). This role provides short‑term (1–30 day) on‑site leasing support to properties experiencing vacancies, staffing gaps, transitions, or performance needs. The TOPS Leasing Specialist performs all leasing, marketing, customer service, and administrative duties expected of an Asset Living Leasing Consultant while quickly integrating into each assigned community’s operations. This role ensures a seamless resident experience and consistent leasing execution across all Asset Living‑managed sites. Assignments vary by duration, property type, and division, and may require frequent travel and rapid onboarding to new teams. Responsibilities Leasing & Sales Execution Effectively greet, qualify, show, and lease to prospective residents in accordance with Asset Living leasing standards Execute all functions necessary to close the sale: lead follow‑up, appointment setting, tours, and application processing Complete all leasing paperwork and digital documentation prior to move‑in Maintain accurate prospect/log traffic and update property software timely and accurately Support lease audits, unit walks, and the turn process during assignments Utilize established sales and marketing strategies to increase traffic and achieve/exceed leasing goals Customer & Resident Relations Respond to resident concerns, service needs, and general inquiries to ensure a positive resident experience Support resident retention efforts including resident events, communications, and community engagement activities Project a consistently positive, professional image of each community while on assignment Assist with implementing the property’s marketing/outreach plan and campaigns Conduct or support market surveys; maintain knowledge of competitors and local market conditions Ensure model units, office, and tour paths are clean, stocked, and show‑ready each day Administrative Support Accurately complete administrative tasks, reporting, and system entries aligned with property processes Maintain familiarity with site‑specific policies and procedures to ensure compliance Assignment Readiness & Adaptability Integrate quickly onto new teams, adapting to each community’s unique operations, software, and expectations Represent Asset Living’s shared service standards and serve as a knowledge resource to on‑site teams Support communities during staffing shortages, seasonal turnover, transitions, or rapid‑response needs Qualifications High school diploma or equivalent required Strong computer skills and ability to use mandatory on‑site software functions Basic knowledge of Fair Housing and OSHA requirements Previous leasing or property management experience preferred Frequent travel required; role may rotate between properties weekly or monthly Reliable transportation required EEO Statement As set forth in Asset Living’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr