Branch Operations Support Specialist

Branch Operations Support SpecialistClean Harbors is seeking a Branch Operations Support Specialist to provide advanced support for BPS Sales & Operations teams across the country. They are responsible for managing key/regional account set up & reporting, researching and resolving account discrepancies, troubleshooting order issues, system training sessions and assisting Account Managers, Directors and VPs with other advanced special projects as needed.Why work for Clean Harbors?Health and Safety is our #1 priority and we live it 3-6-5!Competitive wagesComprehensive health benefits coverage after 30 days of full-time employmentGroup 401K with company matching componentOwn part of Clean Harbors with our Employee Stock Purchase PlanGenerous paid time off, company paid training and tuition reimbursementPositive and safe work environmentsOpportunities for growth and development for all the stages of your careerResponsibilitiesPrioritize Health and Safety by following all safe work practices and policies.Manages support for best business practices and processes for US/Canada locations.Manage key, regional and government account set up and maintenance, including monthly reporting requirements.Research and take necessary steps to resolve technical account discrepancies, including cash application errors, credit application, pricing errors, etc.Should be aware of current Company procedures and policies and have the ability to help implement these procedures. Must also be aware of any impact (negative or positive) that a procedure will have on the field.Routine review and handling of BPSSupport email inbox and collaboration with GCC-BPSSupport as needed to fulfill requests.Develop working relationships within the organization.Play a key role in process review and SOPs for optimal sales performance.Supplemental trainingQualificationsHigh school diploma or equivalent.3+ years of experience in a similar role.Strong verbal and written communication skills - including active listening skillsTrack and handle multiple projects and tasksCreative problem solverDependable and punctual.40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.Join our safety focused team today! To learn more about our company, visit us at Harbors is an equal opportunity employer.Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact View email address on click.appcast.io or View phone number on click.appcast.io.Clean Harbors is a Military & Veteran friendly company.Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.