Bay Beach Veterinary Hospital - Lead Licensed Veterinary Technician

Job Description

Job Description

Bay Beach Veterinary Hospital is a busy multi-doctor general practice in Virginia Beach, Virginia. We have a strong focus on maintaining exceptional client communication, patient care and medical protocol standards, and visiting specialists provide echocardiogram and advanced ultrasound services. Bay Beach Veterinary Hospital also has a Emergency Practice sister hospital located just 20 minutes away open 24/7! 

Position Summary:  

We are seeking an experienced, hands-on Lead Licenced Veterinary Technician who thrives in a busy veterinary hospital and is ready to help develop and strengthen our technical team. This is not an entry-level leadership position. The ideal candidate has significant clinical experience, has worked through high-volume days, understands how to prioritize competing patient needs, and can confidently lead a team without becoming overwhelmed when the schedule gets busy. We need a leader who can work alongside the team, teach, delegate, problem-solve, and hold people accountable while maintaining excellent patient care.

Primary Responsibilities:  

• Provide day-to-day leadership and direction to technicians and veterinary assistants.
• Coordinate workflow for appointments, technician appointments, procedures, treatments, and hospitalized patients.
• Assist with surgery, anesthesia, dentistry, laboratory procedures, radiology, treatments, and patient care.
• Support and help grow the hospital's surgery, dentistry, and technician appointment services.
• Train, mentor, and develop technicians and veterinary assistants.
• Identify skill gaps and create opportunities for hands-on training.
• Delegate responsibilities appropriately based on team members' skill levels.
• Maintain high standards for patient care, efficiency, cleanliness, communication, and medical documentation.
• Work collaboratively with veterinarians and hospital leadership to improve workflow and patient care.
• Help establish consistent clinical protocols and expectations.
• Address workflow or performance concerns constructively and bring potential solutions to leadership.
• Step into patient care when the team needs additional support.
• Help foster a culture of accountability, teamwork, growth, and continuous learning.

Qualifications:  

• 5+ years of veterinary clinical experience preferred.
• Previous lead, supervisory, or team leadership experience strongly preferred.
• Licensed Veterinary Technician with extensive clinical and leadership experience that is licensed in the state of Virginia. 
• Strong knowledge of anesthesia, surgery, dentistry, laboratory procedures, pharmacy, radiology, outpatient care, and veterinary medical terminology.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong delegation, organization, communication, and problem-solving skills.
• Experience training and developing veterinary support staff.
• Comfortable providing constructive feedback and holding team members accountable.
• Able to remain organized and solution-focused during high-volume days.

Hours:   

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program.