Maintenance Technician II

Maintenance Technician II

The Maintenance Technician II plays a vital role in ensuring the upkeep and functionality of one or more residential properties. This position is responsible for executing general maintenance tasks, addressing work orders, preparing units for new residents, and maintaining the overall aesthetics of the community—including grounds, curb appeal, clubhouse, amenities, and other common areas. The goal is to preserve the asset and provide a high-quality living environment for residents. This position reports to the Community Manager, General Operations Manager, or Maintenance Supervisor.

What You Will Do:

• Perform routine and preventive maintenance on essential building systems, including HVAC, plumbing, electrical, and appliances.
• Repair and maintain interior and exterior property features such as doors, windows, walls, flooring, and fixtures.
• Respond promptly to maintenance requests from residents, ensuring timely and effective resolution of issues.
• Prepare vacant units for incoming residents, including painting, cleaning, and repairing or replacing damaged or worn components. Ensure all units meet the community's standards for cleanliness and functionality before move-in.
• Conduct regular inspections of the property, common areas, and building systems to identify and address maintenance needs proactively.
• Implement and adhere to a preventive maintenance schedule to minimize equipment failures and costly repairs.
• Address emergency maintenance requests, including plumbing leaks, electrical outages, and HVAC malfunctions, with urgency. Be available for on-call duty, including evenings, weekends, and holidays as required.
• Adhere to safety regulations and building codes, reporting any hazards or compliance concerns to the Maintenance Supervisor, Community Manager, or General Operations Manager.
• Maintain an organized inventory of tools, equipment, and materials required for daily operations and upkeep of the maintenance shop.
• Collaborate with property management staff, ensuring smooth operations and providing professional, courteous communication with residents regarding maintenance concerns.
• Accurately document work orders, inspections, and repairs using SightPlan or other tracking systems.
• Perform additional tasks as needed to support the maintenance and operation of the property.

What You Will Need:

• High school diploma or GED equivalent.
• 2+ years of experience in property maintenance, facilities management, or a related field.
• HVAC and/or CPO certification preferred.
• Strong working knowledge of electrical, plumbing, and appliance repair with hands-on experience.
• Familiarity with environmental and industrial hazards (e.g., asbestos, lead, mold, radon) as they apply to residential housing.
• Ability to use a personal smart device for property management applications and communication.
• General proficiency in Microsoft Office Suite and property management software.
• Strong organizational and time management skills.
• Ability to read, write, and speak English fluently.

What The Job Requires:

• Fast-paced environment involving both indoor and outdoor work. Must be able to multitask and adapt to changing priorities.
• Frequent interaction with residents, vendors, and property management staff, requiring strong communication and customer service skills.
• This role requires a five-day onsite workweek that likely includes weekend coverage. This position must be available to be "on-call" when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties.
• Requires continuous physical exertion, including heavy lifting over 50 lbs., standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery.
• Occasional travel may be required for meetings, site visits, or special projects.

What You Will Bring To The Table:

• No formal supervisory duties but may provide technical guidance or training to team members.
• Ability to communicate basic technical and factual information with colleagues and leadership.
• Handles routine, repetitive tasks that require following clear procedures with limited complexity.
• Decision-making primarily impacts individual tasks and immediate job responsibilities.