Warehouse Returns Associate

The Warehouse Returns Associate is a role that operates within the GOVX Fulfillment Center (GXFC) located in La Vergne, TN. This position is responsible for receiving and processing returned shipments in a timely and accurate manner. The associate will match shipping documents and use a handheld scanner to receive and process returned orders while inspecting the quality of the items to determine the correct process for each item. Inventory will also be scanned to designated pickable locations. This position will also be required to perform cycle counts on a predetermined cadence to maintain inventory accuracy. The associate will also perform inventory checks, maintain a clean and safe work environment, and report any issues to the supervisor. This position’s work assignments and tasks can change daily based on the immediate needs of GXFC. Position Type & Expected Hours of Work Full‑time position; Monday‑Friday, 6:30 a.m. to 3:30 p.m., with a 1‑hour lunch. Occasional weekday overtime may be required depending on work volume. Receive product correctly using proper documents and unload shipments according to GXFC specifications and quality standards. Verify the accuracy, quality, and completeness of each shipment before receiving it in GXFC systems. Learn and utilize warehouse equipment to stock inventory on shelves. Use a handheld scanner to accurately scan barcodes and track inventory. Label and load packages in preparation for carrier pickup. Follow safety rules and procedures and wear appropriate protective equipment. Keep the warehouse organized and clean; report any damage or hazards to the supervisor. Assist with other warehouse duties as assigned by the supervisor. Working Conditions This job operates in a professional environment subject to state and local health ordinances. This role routinely uses warehouse equipment such as computers, scanners, pallet jacks, and U‑boats. Physical demands: Must be able to stand up to 80% of the time. Must be able to push/pull carts weighing up to 40 pounds. Must be able to lift/carry up to 40 pounds. Operate equipment with repetitive motions (typing, scanning, packaging, etc.). Requirements High school diploma or equivalent. Previous experience in a warehouse or distribution center preferred. Basic math and computer skills. Attention to detail and accuracy. Good communication and teamwork skills. Ability to work in a fast‑paced environment and meet deadlines. Flexibility to work different shifts and overtime as needed. Travel Requirements Minimal travel is required for this position. Supervisory Responsibilities No supervisory duties for this position. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change with or without notice. Benefits Flexible Time Off, Paid Sick Leave, Paid Holidays Medical, Dental, Vision, and Life Insurance Flexible Spending Account (FSA), Health Savings Account (HSA) Voluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life 401(k) plan with discretionary match available Employee Referral Program Discounts on the GOVX website Pay Range $19.00 - $21.00 per hour AAP/EEO Statement EOE/Veterans/Disabled Background check and drug testing are required before starting employment. About GOVX, Inc. Savings for Those Who Serve GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the American military, law enforcement, firefighting, medical services, and government personnel. We are dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of e‑commerce to deliver the best assortment for our members’ on‑duty and off‑duty needs. #J-18808-Ljbffr