Valet

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in out growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits. Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux. Why join our team We offer: Health, vision and dental insurance (full time employees) Paid time off (Full time employees) 401(k) retirement plan with match On-the-job training Employee education allowance Employee appreciation events Complimentary uniforms Delicious “family” meals daily prepared by the chefs Competitive pay

SUMMARY

Assist in dailyFront Office operations and deliver a Five-star, Five-diamond experience to allguests. Maintain all aspects of the front desk and hotel driveway to ensure aluxury experience. Serve as a support to the Front Office team and deliver anexceptional first impression to all arriving guests.

ESSENTIAL FUNCTIONS

Parking guests’vehicles and assisting with carrying bags to guests' rooms Assist withopening doors and check coats for guests Must be a strongambassador for The Inn in all of their interactions with our guests – thosestaying overnight in one of our 23 beautiful guest suites, as well as thosedining with us in our world-famous dining room Have the abilityto multi-task in a fast-paced environment which includes, but not limited to,greeting guests, parking vehicles, escort guests to rooms, deliver luggage toguestrooms in a timely manner, open doors for guests entering and leaving theproperty, organize and store luggage and maintain the cleanliness of the frontdriveway Must demonstrateexcellent communication skills, and have the ability to meet the expectationsof a 5 Star/5 Diamond property by providing top-notch guest service skills Must greet allguests as though you are welcoming them to your own home An eagerness tolearn new information with a positive attitude Able to takeconstructive criticism to help improve faults Must meet ForbesStandards in all daily operations and guest interactions Be anticipatory ofguest needs and respond to guest inquiries in a timely and professional manner Must maintainprofessional etiquette with all guests and employees Constantly monitor the lobby, public areas and front driveway to ensurethe areas are clean and free of debris Assist guestswith directions Communicateparking instructions to guests if self-parking is preferred Must be able toexplain room features if a guest inquires Must follow alldisinfecting and sanitization policies

QUALIFICATIONS

Required Must have a validdrivers’ license and be able to pass a background check and motor vehicle check Able to drive both amanual and automatic car Must be at least 16years of age Must be willing tocomply with the Inn’s grooming standards – Any visible tattoos must be coveredby the uniform and men should be clean-shaven at all times 6 months to 1 year of customer serviceexperience Prior experience at a 4 or 5 star luxuryproperty Ability to communicate in a language otherthan English, preferably Spanish or French Certification in CPR

SKILLS

Ability to communicate in English both orally and written Strong interpersonal communication skills both verbal and written Must always be organized and maintain cleanliness of the front drivewayand valet stand Ability to multi-task in a fast-paced environment Ability to work under pressure Ability to cross-train across multiple departments and assist when needed

PHYSICAL DEMANDS

Must be able to lift 30+ lbs Able to stand, bend and walk for long periods of time Frequent or occasional need to perform the following physical activities:reaching, bending, pushing, pulling, twisting, lifting and climbing **The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws** #J-18808-Ljbffr The Inn at Little Washington