Mobile Service Technician

Mobile Service TechnicianWe are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background and be ASE certified. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.Capital Ford & Lincoln of Wilmington have been serving the greater Wilmington area for over 20 years. We are part of the Capital Automotive Group. We have a dedicated Ford store on Oleander Dr. which includes a commercial truck/Diesel service center as well as a body shop. Our Black Label Lincoln store on Market St. was awarded President's Award for 2023, and also houses our mobile service division for Ford and Lincoln.By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!Benefits:Health, Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work ScheduleResponsibilities:Provide an exceptional customer experience to drive loyaltyEngage with many different customers each day and represent the dealershipOrganize and prepare for the day’s appointmentsPerform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient mannerCommunicate with Parts Department and Service Advisors regularly to effectively manage production and customer communicationAccurately document vehicle repairs/work performed on the repair orderStay informed of Ford technical bulletins and complete required trainingAble to work occasionally in challenging weather conditionsAble to drive and maintain a company vehicle responsiblyQualifications:Detail-oriented and organizedValid driver licenseASE/Manufacturer certifications - Ford certifications are desirable but not mandatoryService Technician experience preferredStrong use of technological devices including tabletsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.