Shift Leader

Movin' and Shakin' at Dunkin'

Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN.

As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin'.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!

We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.

• Flexible Schedule
• Advancement Opportunities
• Competitive Weekly Pay
• Wages on demand (DailyPay)
• Medical, Dental and Vision Insurance with Company contribution (full-time employees)
• Best in Class Training & Continuous Learning
• Education Discounts through Southern New Hampshire University
• Recognition Program

You are 18 years of age (or higher, per applicable law).

• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
• Capable of counting money and making change
• Able to operate restaurant equipment
• Guest Focus – anticipate and understand guests' needs and exceed their expectations.
• Passion for Results
• Problem Solving and Decision Making – make good decisions based on analysis, experience, and judgment.
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Preferably, you have previous management experience in retail, restaurant, or hospitality.

Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.