Patient Representative

Patient Access Representative

Temporary Position - April to Sept 2023

Patient Access Representatives serve an essential role as the first contact for patients and visitors. A patient access representative is an administrative assistant who is responsible for helping patients gain access for medical care and treatment as well as guide visitors according to North Country Hospital current policy and protocol as requested. Interacts with other hospital departments staff, physicians, patients, patients' family, friends, and co-peers respectably and courteous. Abides by all regulations of HIPPA regarding patient health information (PHI).

Job Requirements

High school diploma or equivalent. Medical terminology preferred. Computer and electronic communications skills required. One-year prior office experience preferable. Good public relations skills necessary including a neat and orderly appearance. Should be able to foster within the patient or caller a positive attitude regarding the Hospital.