Field Service Technician

Job Description

Job Description

Description

We are seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and technology equipment.

This role is ideal for someone who enjoys troubleshooting technical issues, helping others, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and peripheral devices

• Set up workstations, monitors, printers, scanners, and other technology equipment

• Provide technical support to end users in person, by phone, and through remote support tools

• Troubleshoot hardware, software, email, and network connectivity issues

• Assist employees with Microsoft Office and other business applications

• Create and maintain user accounts, passwords, and access permissions

• Assist with antivirus, endpoint protection, and software updates

• Connect users to network resources and provide basic training on company systems

• Document support requests, resolutions, and work instructions

• Coordinate with the IT Manager and external vendors on technology projects

• Assist with purchasing and inventory management of IT equipment and supplies

• Escalate complex technical issues as needed

• Support technology initiatives across multiple ATTC locations

• Perform other duties as assigned

Skills

Support, Install, Desktop, Service, Windows 10, Troubleshooting, Customer service, Windows, Hardware

Top Skills Details

Support,Install,Desktop,Service,Windows 10,Troubleshooting,Customer service,Windows,Hardware

Additional Skills & Qualifications

Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience

• Strong troubleshooting and problem-solving skills

• Excellent customer service and communication skills

• Strong organizational and time management abilities

• Ability to prioritize multiple tasks in a fast-paced environment

• Attention to detail and commitment to providing quality support

Physical Requirements

• Ability to work at a computer for extended periods.

• Ability to regularly walk and work throughout a manufacturing facility.

• Comfortable spending time on the production floor interacting with employees.

• Periodically travel to other ATTC locations.

Experience Level

Expert Level

This is a Contract position based out of Tell City, IN.

The pay range for this position is $24.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tell City,IN.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.