Manager Analytics

Role Description

At Franciscan, our Analytics Manager is responsible for overseeing the Business Intelligence (BI) team's strategy, implementation, and maintenance to enhance healthcare data quality and information management. This role involves:

• Partnering with data management and analytics teams to establish standards, policies, and documentation best practices.
• Promoting user education, training, and data governance.
• Leading a team to guide the creation of data visualizations and insights for organization-wide use.
• Managing data collection and analysis to understand customer trends and operational performance.
• Providing performance reporting to support strategic decision-making.

Qualifications

• Bachelor's Degree in Computer Science, Business, Healthcare Management, Information Systems, or related field - Required
• Master's Degree in Computer Science, Business, Healthcare Management, Information Systems, or related field - Preferred
• 3 years of relevant work experience as data, decision support, or analytics leader either in clinical or business domains - Required
• 7 years of experience with Analytics/Reporting tools such as SAS, Tableau, PowerBI, SAP BusinessObjects, etc. (as required by role) - Required
• 5 years of hands-on experience with data analysis and analytics product design, development, and maintenance - Required
• 5 years of experience with EPIC data models Clarity, Caboodle, Cogito (as required by role) - Preferred
• 3 years of knowledge of healthcare data and the healthcare industry - Preferred

Requirements

• Develop analytics capabilities across the company, including self-service capabilities through technology implementation, best practices, and training.
• Ensure team members serve as a trusted advisor to clients on analytics and data.
• Understand the department's capabilities and stay informed of where data is located to effectively guide staff.
• Establish and safeguard data quality, collaborating with cross-functional teams to meet business needs.
• Solve analytical issues through quantitative approaches and machine learning methods.
• Continuously evaluate necessary technical, business, and analytical skills needed for coworker and department success.
• Utilize SQL and other technologies for extracting and processing data for business analytical needs.

Benefits

• Comprehensive benefit offerings for eligible employees.
• Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Company Description

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.