REVELxp - General Manager, Rhino Sports & Entertainment, Baylor University

About Revelxp REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! Details Posted: 01-Jun-26 Location: Waco, Texas Type: Full-time Salary: $60,000 Categories: Operations, Operations - Event Management Sector: Venues/Facilities Required Education: 4 Year Degree Position Summary The General Manager’s (GM) primary responsibility is the oversight, management, and operation of events at a designated location. The GM recruits local staff, hires qualified individuals, and provides training based on our company service excellence standards. The GM manages the team and the event operations at the venue on event days, leads a portfolio of events, and serves as the primary point of contact for on‑site business partners, cultivating and growing the business. Due to the nature of sporting and other events, this position involves night, weekend work and potential travel. The GM reports to the Regional General Manager. Key Responsibilities Provide leadership to the staff for the account in the office and at events. Communicate regularly with the REVELXP Staffing Operations Management Team to provide updates on internal and external account operations. Build, maintain, and nourish constructive relationships with clients; expand current relationships and identify and grow new business relationships. Lead large‑scale staff training on company and client venue standards (Venue Breakouts, Emergency Management, Customer Service, Positive Team Environment, and Staff Job Duties). Create and track all event invoices at the account while using the REVELXP workforce management solution system. Ensure compliance with all company administrative policies and procedures. Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account. Minimum Requirements Bachelor’s degree and a minimum of two years of large‑scale sports & event management experience or collegiate/professional football experience. Demonstrated leadership in managing large groups of people in a fast‑paced environment. Previous football operations (or large event) experience required. Passion for customer service. Lead by example professionally and personally. Excellent verbal and written communication skills and comfortable speaking in front of large groups for staff training and other engagements. Proficiency in Microsoft Office (Word and Excel). Ability to respond to change in a positive and productive manner. Demonstrate organization and attention to small, critical details. Handle multiple tasks in a quick, energetic manner. Excellent problem solving and negotiation skills. Comfortable providing and receiving feedback in a professional manner. Physical Requirements Ability to stand and walk for extended periods during events. Ability to lift and carry items up to 40 pounds. Ability to bend, stoop, and reach. Manual dexterity to handle event materials and technology. Ability to work in varied environmental conditions, including outdoor spaces. Good visual acuity and attention to detail. Ability to travel to event sites, as needed. Work Environment Combination of office and on‑site event environments. Fast‑paced conditions during live events. Frequent interaction with clients, vendors, and large groups. Often required to work evenings, weekends, holidays, or multi‑day assignments, as needed. Significant independence in the management of day‑to‑day duties and responsibilities. Long periods of standing and constant movement on event days; long hours in large events and training sessions. Long periods of sitting while on the phone and at the computer on office days. #J-18808-Ljbffr