Warehouse Operations Associate

Warehouse Operations Associate

Apply here to be considered for our future warehouse openings: Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following roles to support Government Solutions; Stock Clerk Lead, Warehouse Specialist, OR Mailroom Equipment Operator. This review is for future hiring for these onsite roles.

Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for.

Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned fulfillment warehouse opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.

Who We Are:

We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 18 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Veteran Talent Welcome At Cart.com, we recognize the tremendous value that military service members, veterans, and military spouses bring to our organizationespecially within our Government Solutions team.

We actively seek candidates with military experience who have demonstrated leadership, accountability, and mission-focused execution in dynamic environments.

Military experience that translates well to these roles includes:

• Program or mission coordination (e.g., Operations NCO, Platoon Leader, Staff Officer)
• Logistics, supply chain, or transportation operations
• Intelligence analysis, reporting, or data interpretation
• Administrative, planning, or operational support functions
• Experience working within structured, compliance-driven environments

We value the ability to operate with discipline, adaptability, and a strong sense of ownershipqualities that are critical to success in supporting government programs.

Cart.com is committed to helping veterans successfully transition into civilian careers by recognizing transferable skills and providing opportunities for growth and advancement.

This position is open to applicants or individuals who are located in or around Columbia + Laurel, MD. This is an onsite role.

The Role

The Warehouse Operations Associate is responsible for performing a variety of warehouse, stockroom, and mailroom functions to support day-to-day operations. This role ensures materials, inventory, and mail are received, processed, stored, and distributed accurately, safely, and in compliance with established procedures. Assignments may vary based on business need and may include lead or equipment-focused responsibilities.

What You'll Do

• Attend team or operational meetings and follow daily work assignments
• Receive, verify, and process incoming materials or mail against documentation
• Stow, store, stack, palletize, or route materials and mail to designated locations
• Prepare materials, packages, or mail for outbound shipment or distribution
• Operate equipment such as hand trucks, pallet jacks, powered equipment, or mailroom machinery, as assigned
• Maintain accurate records related to inventory, mail volumes, or postage usage
• Identify and report discrepancies, damage, or deterioration
• Follow all safety, security, USPS (as applicable), and internal operational procedures
• For designated lead assignments, coordinate tasks and monitor completion to support workflow efficiency

Who You Are

• Dependable, detail-oriented, and safety-focused
• Able to follow written and verbal instructions and established procedures
• Comfortable with hands-on, repetitive operational work
• Able to work independently or collaboratively in a team environment
• Physically capable of performing duties in a warehouse, stockroom, or mailroom setting
• Willing to learn equipment operation, systems, and role-specific processes
• Reliable in attendance, punctuality, and meeting productivity expectations

Role Assignment Examples

Specific duties are assigned based on operational need. Examples include, but are not limited to:

Warehouse Specialist

• Responsibilities: Attend meetings; verify materials against receiving documents and report discrepancies; route materials to storage locations; stow/stack/palletize per guidelines; conduct inventory and report deterioration or damage; prepare materials for shipment; operate hand or power trucks.

Stock Clerk Lead

• Responsibilities: Attend meetings; receive assignments from management; delegate tasks and monitor progress; receive, stow, and issue materials; verify incoming shipments; ensure stock conforms to specifications and is properly stored.

Mailroom Equipment Operator

• Responsibilities: Operate mailroom equipment (postage meters, folder/inserters, addressing machines, envelope sealers, sorters); prepare outgoing mail and packages; sort and distribute incoming mail; maintain records of postage and volumes; ensure equipment maintenance; follow USPS and internal procedures.

Minimum Qualifications

• High school diploma or equivalent required
• Ability to read, understand, and follow written and verbal instructions
• Basic computer literacy and ability to complete required documentation or records
• Strong attention to detail and commitment to accuracy
• Ability to work independently and as part of a team
• Reliable attendance, punctuality, and adherence to scheduled work hours
• Ability to follow safety procedures, operational guidelines, and workplace policies

Preferred Qualifications

• Prior experience in a warehouse, stockroom, mailroom, inventory, or materials-handling environment
• Experience operating equipment such as pallet jacks, hand trucks, power equipment, or automated processing machines (as applicable)
• Familiarity with inventory control systems, shipping/receiving documentation, or mail-processing procedures
• Experience working in a regulated, federal, or procedural-driven environment
• Ensure compliance with USPS and internal mail-handling procedures

Physical Work Environment:

• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)