Med Assistance Program Coord - Anderson Medical Oncology Center

The Medication Assistance Program Coordinator position is located at our Anderson Medical Oncology Center. Make a difference under the general supervision of the supervisor, supporting the clinical activities of the ambulatory care pharmacy department, including program management and coordination of patient care follow-up. Responsibilities Communication: Communicates directly with patients to discuss their needs and coordinate follow up. All interaction will be documented in EPIC. Coordinates responses and resolutions to issues with appropriate internal and external parties. Provides persistent and timely follow up directly and effectively with the other party in writing, in groups, electronically and on the phone including patients, pharmacist and other providers. Documentation: Maintains current documentation related to the patient’s drug therapy and pharmacy care plan. Flags issues that need to be addressed. Program Coordination: Develops and maintains databases to proactively drive patient care follow up. Correctly evaluates and identifies patient and program needs through self‑driven evaluation of the situation. Ensures a continuous quality improvement customer‑service approach by proactively identifying areas of improvement and communicating those ideas to the healthcare team. Maintains proficiency with departmental information system technology and documentation systems as well as contemporary professional knowledge base. Provides direct program coordination to the Bridges to Health program, the clinical pharmacist disease‑state management programs, and the clinical pharmacist Medicare PartD program sessions. Develops, implements, and oversees the yearly Medicare PartD sessions through the network. Supports other team members in the healthcare team. Departmental Accountabilities: Completes mandatory learning, licensing, and other requirements independently, without leadership intervention. Supports other team members on the healthcare team. Follows all network compliance policies, the HIPAA Privacy Rule and the Network Responsibility & Compliance Program (NRCP), which includes the Code of Conduct. Performs all duties respecting confidentiality and safety of all patients, employees, and physicians. Adheres to established quality principles and standards. Performs related duties as assigned. Qualifications High School Diploma or GED is required. Indiana Pharmacy Technician License or Medical Assistant Certification or AAMA Credentialing is required. Required Certifications/Licenses: Pharmacy Technician Certification Board (PTCB) National Certification. 0+ years of previous pharmaceutical or related healthcare experience – education preferred. Application Apply today for immediate consideration. #J-18808-Ljbffr Community Health Network