Sales Associate

Job Opportunity at Michael KorsMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!Main Job ObjectiveTo achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.Essential Job ResponsibilitiesSales GenerationMeet sales goalsUtilize the elevated levels of sales and service to maximize sales performanceDemonstrate an in-depth knowledge of the merchandiseAfter closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfactionComply with all sales related policies and proceduresMaintain a keen interest in the fashion industry and market trendsCustomer ServiceProvide the highest level of customer serviceBuild and maintain repeat clientele; utilize client bookResolve all client problems and complaints quickly and effectively, ensuring client satisfactionOperationsKeep selling floor and merchandise neat, organized and stockedAssist in the maintenance of all inventory in the stockroom and on the selling floorAssist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork.Participate in inventoriesComply with all Point-of-Sale policies and proceduresProperly execute all relevant register functionsAdhere to work schedule, inclusive of time and attendanceParticipate in all relevant training and development seminars, programs and meetings as directed by store managementWork ExperienceMinimum 2 years retail experience.The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at View email address on click.appcast.io.