Assistant Manager Restaurant, Buffet Americana
Cherokee Casino & Resort
Restaurant Assistant Manager
As a Restaurant Assistant Manager, you will be responsible for the daily operations of the restaurant.
Principal Duties and Responsibilities:
- Make daily floor plans per shift to ensure proper rotation and coverage of stations.
- Supervise floor service in dining rooms during hours of operation.
- Perform employee evaluations and manage issues related to attendance records.
- Maintain communication with the Chef on all food service and menu issues.
- Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests and employees.
- Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
- Keep inventory form and stocking area updated.
- Inspect food coming from support departments to assure freshness and quality.
- Maintain direct communication with guests for special requests and large party reservations.
- Perform other job-related duties as requested.
Minimum Requirements:
- High school diploma or equivalent.
- Minimum of two (2) years of related experience in high-paced food environment.
- Two (2) years supervisory experience in food service environment.
Knowledge, Skills, and Abilities:
- High-volume restaurant management or supervisory experience required.
- Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.
- Effective listening abilities with strong judgment skills.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
Working Conditions:
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required for this job.
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