Sunland Park Dodge - Automotive Service Advisor

Sunland Park Dodge - Automotive Service Advisor

Sunland Park Dodge Chrysler Jeep - El Paso, TX 79922

Overview

Level: Experienced Position Type: Full Time Education Level: High School Category: Sales

Description

We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Responsibilities:

• Greets and consults with customers to interpret their needs and arrange for appropriate service.
• Serves as the primary point of contact for all automotive service and repair matters.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Sells additional needed services.
• Sets and manages the expectations for service delivery for both the customers and mechanics.
• Continuously updates customers on repair needs and completion times.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Performs other duties as assigned.

Qualifications

One year of dealership Service Advisor experience, preferred

Must have a proven record of achieving exceptional customer satisfaction

Must have a valid driver's license and be in good standing

Must exhibit personal and professional integrity

Have a desire for a long term career with a growing organization

Reynolds and Reynolds experience; preferred