Student Intern

STUDENT INTERN The City of Elk Grove is seeking motivated and engaged college students to serve as IT interns within the Information Technology department. Successful candidates will demonstrate a strong interest in developing practical technical skills and gaining hands‑on experience in the municipal IT environment. Interns will work closely with City staff to support daily technology operations while learning industry best practices. This is a temporary position expected to last approximately six months, with up to 25-30 hours of work per week, during regular business hours. This position is not eligible for any benefits beyond those required by law. Preferred Qualifications Eagerness to learn new technologies, IT systems, and industry best practices. Basic understanding of IT concepts, including hardware, software, networking, and troubleshooting. Strong problem‑solving skills with the ability to research technical issues and deliver clear, effective solutions to end users. Excellent communication and interpersonal skills, with the confidence to ask questions, collaborate with team members, and continuously learn. Ability to create clear, step‑by‑step documentation that enables others to easily reproduce solutions and follow technical processes. Availability Monday through Friday, between 8:00 a.m. and 5:00 p.m. Available to work 25-30 hours per week. Tentative Recruitment Timeline (subject to change) Filing Deadline: August 3, 2026, by 11:59 PM Selection Interviews: August 17, 2026 (in person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Community Profile Elk Grove is a vibrant, family‑friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Definition Under direct supervision, performs a variety of analytical, administrative, or legal work in support of City government; Collects and analyzes data, prepares reports, drafts policies, coordinates special events and assists with special projects; and performs related duties as assigned. Supervision Received and Exercised Receives direct supervision from assigned management or supervisory personnel. Exercises no direct supervision over staff. Class Characteristics The student intern classification is distinguished from other positions in that incumbents are hired to work for a designated period of time in support of City programs, typically associated with the completion of a project or specified training program. Student interns are limited to working 960 hours per fiscal year. Assignments provided to student interns are for the educational development and experience of the student intern while providing assistance to City departments. Assigned work requires the use of initiative and judgment in selecting appropriate work methods, interacting with and handling assignments from designated staff. Examples of Typical Job Functions (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Participates in the collection, compilation, and analysis of information from various sources on a variety of specialized topics related to assigned programs; participates in the preparation of reports to present and interpret data and make and justify recommendations based on research and/or analysis. Conducts research and prepares reports, surveys or other materials. Participates in special projects as assigned; assists in planning, coordinating and implementing assigned programs and events; assists in monitoring assigned programs. Operates a variety of office equipment including a computer, copier, and facsimile machine. Utilizes various computer applications and software packages; develops, enters data, maintains, and generates reports from a database or network system; designs, maintains, and utilizes data to develop reports using spreadsheet software; creates, formats, and revises charts, graphs, flowcharts, worksheets, booklets, brochures, and forms using word processing software. Performs related duties as assigned. Qualifications Knowledge of: Techniques for identifying problems and effective problem‑solving techniques. Principles of business writing and basic report preparation Mathematical principles. Basic record keeping and filing principles. Basic principles and methods of public administration General administrative procedures applicable to a professional environment. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Perform a variety of responsible and difficult duties and activities of a general and specialized nature in support of the assigned department, division, or program area. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Participate in researching, compiling, analyzing, and interpreting data. Participate in the preparation of a variety of reports. Perform routine mathematical calculations. Plan and organize work to meet changing priorities and deadlines. Understand and carry out oral and written directions. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience Must be enrolled in a college, university, or technical or certificate program and demonstrate a minimum grade point average of 2.5. Some internship assignments may require specific program experience. Licenses and Certifications None. Employment Sponsorship This position is not eligible for H-1B visa sponsorship or any other type of employment-based visa sponsorship. Physical Demands Physical demands vary by position depending on the area assignment. Most assignments require mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. Environmental Conditions Environmental conditions vary by position depending on the area of assignment. Most positions are assigned to an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. FLSA Status Non‑exempt Equal Opportunity The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at View phone number on click.appcast.io. City of Elk Grove participates in E-Verify to confirm the employment eligibility of all new hires. #J-18808-Ljbffr