FOH Hourly Supervisor - Shark Bar KC

FOH Hourly Supervisor - Shark Bar KC Kansas City Power & Light District Posted 1 day ago. Be among the first 25 applicants. Description A full-service supervisory position responsible for ensuring high standards of service, compliance, and operational efficiency. Responsibilities Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation. Plan and organize work. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained and certified and has the tools and equipment needed to effectively carry out their job functions. Ensure guests are greeted upon arrival, respond appropriately to guest complaints, and establish and implement appropriate service recovery guidelines to ensure total guest satisfaction. Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in developing and implementing new menus and local food & beverage marketing programs, participate in and maintain system-wide marketing programs. Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results; initiate corrective action as needed. Maintain procedures to ensure the security and proper storage of inventory and equipment, ensure the security of monetary transactions, replenish supplies and inventory timely, and minimize waste and control costs. Participate in inventory taking. Achieve budgeted revenues, control expenses and labor costs, and maximize profitability; assist in preparation of the annual operating budget. Ensure all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned regularly. Ensure all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. May coordinate special events scheduled for the venue. Qualifications High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting. Hospitality Management Degree or some college preferred. Must speak fluent English; other languages preferred. Required Abilities Communication skills utilized a significant amount of time when interacting with guests, employees, and third parties. Reading and writing abilities used often for paperwork, reports, inventory, instructions. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, variances. Problem solving, reasoning, motivating, organizing, and training abilities used often. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state agency. May be required to work nights, weekends, and/or holidays. Carrying or lifting items up to 75 pounds; moving safely and efficiently. Handling food, objects, products and utensils; bending, stooping, kneeling. Seniority level Mid-Senior level Employment type Part-time Job function Management and Manufacturing Industries Entertainment Providers Referrals increase your chances of interviewing at Kansas City Power & Light District by 2x. #J-18808-Ljbffr