Systems Engineer

Information Technology

Full Time

Position Description

Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.\nThis position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflows\u2014and who thrives in a fast-paced MSP environment.

\nPrimary responsibilities:\n- Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queue\n- Serve as an escalation point for complex server, cloud, and network-related issues\n- Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions\n- Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services\n- Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing\n- Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts\n- Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware\n- Ensure high availability and reliability of client network and system resources \n

Training

Requirements

Must have 5 years of industry experience with at least 2 years in a MSP environment; Seasoned in Exchange Management / Server Management / Service Migrations / Virtual Machines; Server Knowledge and Experience - Active Directory / Replication / DNS / Group Policy / IIS Services; Network Experience - Firewall Management / Routing / Security Policies / NAT Translation / Port Forwarding / VPN Management / VLANs / VPN / DNS / DHCP / Diagnostics and Logging; Cisco Networking Experience - Cisco Routing Protocols / Command Line Interface; Experience Managing / Setup of Microsoft 365 and GSuite; Familiarity with Microsoft Servers lineup of products Windows Server and Microsoft Exchange Server; Comfortable with VoIP Applications and Management and AWS deployments; Ability to solve complex problems in a faced paced environment and diligently follow through to resolution

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Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Paid vacation, sick days, and holidays\n- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week. \nCompany perks, including:\n- Referral bonuses\n- Professional development and training\n- Promotion from within\n-Associate discounts for cell phones, cars, computers, entertainment, and much more \nFacility amenities, including:\n- An onsite dining facility offering complimentary breakfast and lunch\n- A fitness center\n- An onsite medical center\n- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation \nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. \n

Salary:

80,000.00 - 82,000.00 / Yearly