Counter Salesperson

Rex Pipe and Supply, 830 Cleveland Ave SW, Canton, Ohio, United States of America Job Description Posted Friday, June 5, 2026 at 5:00 AM | Expires Monday, July 6, 2026 at 4:59 AM About the Role Counter Salesperson at Rex Pipe and Supply in Canton, OH. Responsibilities Confidently assist customers who purchase and/or pick up merchandise at the Profit Center. Accurately process and fill Sales Orders generated at the sales counter. Attract and retain customers. Work with the PCM to establish revenue and margin targets. Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material. Provide customers with reliable information regarding product specifications, pricing, and availability. Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed. Ensure security and control is upheld at this primary point of customer contact. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Process cash sale returns and refund paperwork in accordance with Company policy and procedure. Inform supervisor of inventory levels or stock depletions that could impact customer service levels. Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Qualifications 1+ years’ experience in customer service or counter sales; contractor sales preferred. Possess a proper and valid driver’s license. Knowledge of products sold in the Profit Center. Demonstrate outstanding customer service, verbal communication, and generous listening skills. Keep an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase. Be able to build and maintain a positive working relationship with customers, vendors and co-workers. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order. Know of, be able to apply and practice safety precautions in a warehouse and material‑handling environment. Be able to learn to operate warehouse material‑handling equipment. Be able to learn and demonstrate hand tools. Be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Be able to learn and operate the computer‑related systems used to process orders. Read, write, speak, and understand English. Benefits Our culture is well‑suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit‑Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. Full‑time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage Accident, Hospital Indemnity, and critical care coverage Life insurance and Long Term Disability Pre‑tax accounts for healthcare, dependent care, and commuter benefits Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service Full‑time and part‑time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities, including during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace. Employment is contingent upon pre‑employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. Rex Pipe and Supply, 830 Cleveland Ave SW, Canton, Ohio, United States of America #J-18808-Ljbffr