Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separateemployer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.Description:McDonald's Works for Me.I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.We are committed to being America's best first job. Let's talk. Make your move.See a day in the life of a Guest Experience Lead at McDonald's believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:-Greeting guests and communicating with them while ordering-Offering help with using the ordering kiosks-Offering assistance to those in need of some extra hands-Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else-Ensuring kids receive a kid treat-Handling any concerns-Communicating with the restaurant team to provide feedback and recommendationsAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.Additional Info:A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:- Competitive pay- Medical, dental and vision coverage- 401k with matching contributions- Paid time off equal to 2% of gross earnings- Unpaid Leaves of Absence- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language- Discount programs- Free meals / meal discountsThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.Requsition ID: PDX_MC_A8BAB101-2FF6-4D56-A427-1D66C2A603BB_13089McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at 's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Crown Point, IN vacancy
  •  ...LLC in Crown Point, Indiana is looking for a Team Manager Lead. You will delight guests through exceptional food quality and service while...  ...numerous benefits. This role requires 1+ years of management experience, the ability to inspire others, and flexible hours. Join... 
    Suggested
    Flexible hours

    Panera LLC

    Crown Point, IN
    1 day ago
  •  ...role involves overseeing food preparation to ensure quality and guest satisfaction. Responsibilities include training staff, managing...  ...health standards. Candidates should have 8 years of food prep experience, a culinary arts degree or equivalent, and strong leadership skills... 
    Suggested
    Flexible hours

    Hard Rock Casino Northern Indiana

    Gary, IN
    1 day ago
  • A leading gaming entertainment establishment in Gary, Indiana, seeks an experienced kitchen...  ...food costs, and maintaining high guest service standards. Candidates should have a culinary arts degree or equivalent experience, with at least eight years in food preparation... 
    Suggested
    Shift work

    Hard Rock Casino Northern Indiana

    Gary, IN
    4 days ago
  •  ...the Plum Lounge to oversee food preparation and ensure quality guest service. The role involves hiring, training, and supervising kitchen...  .... The ideal candidate should have 8 years of food preparation experience, preferably with a culinary school degree, ensuring a high... 
    Suggested

    Hard Rock Hotel Cancun

    Gary, IN
    2 days ago
  • A leading indoor adventure park in Merrillville is seeking a Café Lead responsible for managing...  ...should have food and beverage experience, leadership skills, and the ability to motivate...  ...and help create amazing experiences for guests. #J-18808-Ljbffr Urban Air Adventure... 
    Suggested

    Urban Air Adventure Parks

    Merrillville, IN
    1 day ago
  •  ...merchandising. Ideal candidates should have a high school diploma and prior retail experience, along with a passion for leading teams and ensuring a positive shopping experience for all guests. Benefits include teammate discounts, performance bonuses, and a 401(k) plan... 

    The Buckle, Inc.

    Schererville, IN
    3 days ago
  • $70k - $85k

    A well-known restaurant chain is seeking a Restaurant Manager in Schererville, IN to lead and inspire teams to deliver exceptional service and culinary experiences. The role requires proven team development skills and a stable work history. Candidates should have salaried... 

    LongHorn Steakhouse

    Schererville, IN
    4 days ago
  •  ...Merrillville, Indiana. In this role, you will be the face of the brand, welcoming customers, supporting them and ensuring a positive experience as they shop for baby essentials. Your responsibilities include managing workforce and KPIs, assisting with staff recruitment,... 

    Carter's Retail Inc.

    Merrillville, IN
    3 days ago
  •  ...ensure excellent customer service, manage daily transactions, and maintain store standards. This role requires retail management experience, ability to work independently, and strong communication skills. Full-time positions offer various benefits including health insurance... 
    Full time

    GameStop

    Merrillville, IN
    4 days ago
  •  ...DXL, we really function as a team. There’s always someone ready to help, whether it’s with a fitting or finding the right look for a guest who might be having a tough time. It’s rewarding to see how our teamwork helps customers leave with a smile and a new sense of... 

    DXL Group

    Merrillville, IN
    2 days ago
  • Abercrombie & Fitch Co. is looking for a Key Lead in Merrillville, Indiana. This role involves ensuring all customers receive a quality in-store experience, acting as a Floor Supervisor while coaching Brand Reps and Stock Associates. Responsibilities include driving store... 

    Abercrombie & Fitch Co.

    Merrillville, IN
    1 day ago
  • A leading casino and entertainment venue in Indiana is seeking a Sportsbook Supervisor to oversee operations in retail and online sportsbooks...  ...with Indiana Gaming Regulations. Candidates should have experience in the sports wagering industry, excellent customer service... 

    Hard Rock Casino Northern Indiana

    Gary, IN
    2 days ago
  • Chuck E Cheese in Merrillville is seeking an Assistant Manager to enhance guest experiences through team leadership. You'll manage operational tasks, ensure high standards of safety and cleanliness, and foster a fun environment for families. The ideal candidate has management... 

    Chuck E Cheese

    Merrillville, IN
    5 days ago
  • An established industry player is seeking an Assistant Manager to lead daily operations and ensure exceptional guest experiences. This role is crucial for maintaining high standards in sales, cleanliness, and product quality. The ideal candidate will have a strong supervisory... 

    Checkers & Rally’s Drive-In Restaurants

    Gary, IN
    2 days ago
  •  ...all front-of-the-house operations and ensuring high levels of guest satisfaction. This role includes mentoring team members, managing...  ...possess at least a High School Diploma along with dining experience, including supervisory responsibilities. Candidates must be 21+... 
    Flexible hours

    Hard Rock Casino Northern Indiana

    Gary, IN
    3 days ago
  •  ...Catering Lead At Panera, our people come first. If you’re looking for a place where you...  ...role in our catering operations. You help guests plan and choose delicious, familiar and...  ...orders for our guests. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Dormont Manufacturing Company

    Merrillville, IN
    5 days ago
  •  ...Zone Lead (Full-Time) Our Mission: Enable everyone to make their house a home. Our...  ...clean, organized environment, and inspiring guests to discover ideas and solutions through...  ...prevention expense control, and customer experience so the store will operate effectively and... 
    Full time
    Flexible hours
    Shift work
    Night shift

    At Home Stores

    Crown Point, IN
    15 hours ago
  • JOB SUMMARY The Café Lead is primarily responsible for overseeing the SHIFT responsibilities...  ...maintaining a friendly demeanor with guests and supporting the Team....  ...one (1) year of prior food and beverage experience (Quick Service and/or restaurant experience... 
    Shift work
    Night shift
    Weekend work

    Urban Air Adventure Parks

    Merrillville, IN
    1 day ago
  • $14 per hour

    Join Crossroads YMCA in Crown Point, Indiana, as a Customer Service Representative, starting at $14.00 per hour. This role requires delivering exceptional service to members and promoting engagement through community connections. You will facilitate tours, manage cash transactions...
    Hourly pay
    Flexible hours
    Weekend work
    Afternoon shift

    Crossroads YMCA Inc

    Crown Point, IN
    1 day ago
  •  ...customer-focused team at an innovative retail destination. As a Lead Team Member, you will play a crucial role in creating a...  ...that values individual contributions and promotes a fun shopping experience for customers. If you're passionate about retail and eager to make... 

    pOpshelf

    Schererville, IN
    5 days ago
  •  ...compliance with bank policies. The ideal candidate will possess strong leadership skills and a minimum of two years of banking experience. They will lead the teller line activities and mentor staff to achieve the bank's objectives, contributing to a culture of accuracy and... 

    Peoples Bank

    Gary, IN
    3 days ago
  • A retail company in Schererville is seeking a Lead Team Member to provide exceptional customer service while maintaining a clean and...  .... The ideal candidate should have a high school diploma and experience in a supervisory role. Responsibilities include cash handling,... 
    Full time

    pOpshelf

    Schererville, IN
    2 days ago
  • A leading restaurant chain in Merrillville, Indiana, is looking for a Mid-Senior level Restaurant Manager to oversee team performance and guest experience. The role includes managing restaurant operations while ensuring safety and positivity in service. The ideal candidate... 
    Full time
    Flexible hours

    Olive Garden

    Merrillville, IN
    5 days ago
  • NORTH AMERICAN WAX COMPANY LLC seeks a Lead Guest Service Associate in Merrillville, IN to deliver exceptional service and drive center...  ...Candidates should have strong sales and guest service skills, and experience in a related field is a plus. This role includes assisting in... 

    NORTH AMERICAN WAX COMPANY LLC

    Merrillville, IN
    3 days ago
  •  ...assignments and scheduling training and development events. Leads quality improvement initiatives, IE data collection and interpretation...  ...Master's Degree in Health Care Related field is Preferred Experience 5 years of L&D nursing experience is Required 2 years of... 

    Methodist Hospitals

    Merrillville, IN
    4 days ago
  • Chuck E. Cheese in Merrillville, Indiana is seeking an Assistant Manager to lead a dedicated team focused on delivering exceptional guest experiences. This role offers the chance to manage operations, enhance guest satisfaction, and drive sales in a fast-paced environment... 

    Chuck E. Cheese

    Merrillville, IN
    5 days ago
  •  ...mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales,...  ...good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent... 
    Hourly pay
    Part time
    Work at office
    Local area
    All shifts
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    The Buckle

    Merrillville, IN
    3 days ago
  • $10 - $15 per hour

     ...point to launch your restaurant career. Responsibilities Serve guests in a friendly manner; attending to the needs of each individual...  ...assigned Qualifications Must be 21 or older Must have at least 1‑year experience as a bartender and server Passion for providing hospitality to... 
    Hourly pay

    ROSATIS PIZZA

    Crown Point, IN
    1 day ago
  • A&F Stores, Inc. is looking for a Key Lead in Gary, Indiana to ensure quality in-store experiences as a Floor Supervisor. Responsibilities include operating POS systems, fulfilling OMNI Channel orders, and maintaining visual displays. The ideal candidate has a high school... 

    A&F Stores, Inc.

    Gary, IN
    1 day ago
  •  ...mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales,...  ...Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer... 
    Hourly pay
    Part time
    Work at office
    All shifts
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    Buckle LLC

    Merrillville, IN
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!