Funeral Director/Embalmer

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Job Responsibilities

Arrangements Conference Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards.

Event Planning

Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. May attends community or charity events to represent and promote the location or market.

Embroidery

Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software. Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment. Inventories and reorders supplies.

General Works

Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.

Minimum requirements

Graduated from an accredited school or college of mortuary science Certification/License Current Funeral Director and Embalmer dual license within the practicing state Valid state driver’s license with an acceptable driving record required to operate company owned vehicles Experience Industry experience is preferred.

Knowledge, Skills & Abilities

Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated Ability to build professional and trusting business relations Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient using databases in automated processes Proficient MS Office skills.

Work conditions

Work Environment Work is both indoors and outdoors during all seasons and weather Professional business attire required when in contact with families Work Postures Frequent, continuous periods of time sitting or standing, up 6 hours per day Frequent climbing stairs to access buildings frequently.

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.

Work Hours

Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.

Pay:

$65,000 + depending on experience.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code:

44111-3172

Category (Portal Searching):

Operations

Job Location:

US-OH - Cleveland

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.